Cineworld Cinema Bradford Reviews Summary

Ticket Pricing

Pros:

• "All tickets are just over £5."
• "Quite a good price for tickets."
• "Ticket prices were very reasonable but concession stand prices are as with most cinemas, a tad excessive."
• "Prices for tickets are really reasonable."
• "Very good prices for seats here and they have a good range of films."
• "Ticket prices are generally good - a standard adult cinema ticket, at the time of this review, is £5.99."
• "Good value for money."

Cons:

• "Food and drink are very expensive as you normally find at the cinema."
• "The snacks are way overpriced and just not as good as other cinemas."
• "Food is overpriced, the nachos taste awful."
• "The food was overpriced."
• "Unfortunately I am on a limited budget so I can never afford the refreshments and rarely buy anything."
• "The usual chain cinema experience. Overpriced confectionery and snacks."
• "Paid £30.96 for the tickets, not worth the 28 mile round journey."

Staff and Customer Service

Pros:

• "The staff were fast friendly and efficient."
• "Most of the staff are fantastically friendly and welcoming."
• "All the staff were friendly and polite."
• "Staff were really friendly though and Ian was really helpful with the ice cream stall, gave me some great advice on nut allergies regarding the ice cream and toppings etc."
• "Staff at the tills are great."
• "Customer service was really good, very polite staff at the counter."
• "The staff are great, extremely polite, helpful and diligent."

Cons:

• "The cinema is severely understaffed."
• "When asked about this, instead of apologising... the male staff was rude and mocking at us."
• "There needs to be serious customer service training."
• "The manager was inconsiderate and rude and it was unforgivable."
• "Called customer services and they didn’t really care."
• "The manager was rude and said he couldn't force people to move."
• "Staff are very RUDE and i mean very."

Cinema Facilities and Cleanliness

Pros:

• "Cineworld is a decent cinema. There's nothing wrong with it."
• "The screen rooms and showings themselves are fine but getting to that point is a bit of a nightmare."
• "There is plenty of space when you are at your seat to put your things down."
• "Good place to watch a movie and pretty nice staff."
• "16 screen movie complex to watch latest movies on your chosen seats, able to buy snacks to take in with you, excellent hygiene inside."
• "Very clean, tidy and spacious and comfortable seating to make the cinematic experience even better."
• "The cinema is nice and clean."

Cons:

• "My son went to a subtitled viewing of Avengers yesterday. He is profoundly deaf and relies on the subtitles so was very disappointed that the subtitles were not properly visible."
• "Cinema was cold, and had to put our coats back on halfway through the film."
• "The floors are sticky, the seats are out of date battered."
• "Poor Film quality because of high ambient lighting in cinema."
• "The toilets were disgustingly dirty and smelled bad."
• "The lights in the hall was on all the time."
• "Not very clean, you would think more cleaning would be in place between screenings due to covid."