ODEON Luxe Leeds Bradford Reviews Summary

Seating

Pros:

• "This cinema excels due to the Luxe certification which allows for electrically adjustable seats in different positions till you're comfortable."
• "The recliner seats are the nicest part compared to other movie theatres."
• "Nice comfortable recliner seats."
• "Big, comfy seats, great sound, excellent screens."
• "Seats are fab. Cinema is warm and super comfy with excellent, reclinable seats."
• "The seats were recliners at the Luxe, and therefore very comfortable."
• "The seats have recliner and are very comfortable."

Cons:

• "Also my seat was very uncomfortable. There was something wrong with it, it dipped."
• "I'm 6 ft 4, seats are small, old, uncomfortable. Legs were pushing into seat in front."
• "Rubbish cinema with dirty seats and you pay for recliners that don't work."
• "I also find the volume ridiculously high to the point it gives me headaches."
• "The film I went to watch (Boxing Day) was good. But, it was ruined by the seat I was sitting in. Felt uncomfortable throughout the film due to the seat slightly lewning to the right."
• "I don't think the seats are as comfortable as Showcase ones."
• "Also recline seats torn, sticky and uncomfortable, a real health hazard."

Parking

Pros:

• "Big car park."
• "Also plenty of car park space too."
• "Ample parking, all free."
• "Parking was ample, but don't forget to enter your car reg at the kiosk when you get inside!"
• "Ample parking and kept clean."
• "Plenty of free parking but make sure you register your number plate before you watch the film."
• "Parking is free as long as you use the tablet inside and enter your number plate to exempt you."

Cons:

• "Car parking facilities are no longer free, been taken over by an external company which issue £50 parking fines to customers who pay early, £80 if it's not paid on time."
• "I’ve used this cinema for years but this time booked tickets online went straight in to watch film no waiting. But just received a parking fine for staying 2h 34min what a joke no signs for parking charges."
• "Leaving the cinema we noticed a sign about the parking. We hadn't seen it on way in as we were concentrating on getting our tickets from machine, so it seems we will get an £85 fine for not entering our registration number at the very small tablet on the wall."
• "You now have to register your car. However no one mentions that to you from the staff."
• "Result = £17 for tickets, £16 for food and now £51 for parking - BEWARE."
• "Received a parking fine of £51 for parking in the car park as I was not informed that I needed to type in number plate reg once in the cinema complex."
• "CAR PARK SCAM AVOID You’ll get fined £85 for watching a film while leaving your car parked for over 2 hours."

Cleanliness

Pros:

• "The place was spotless and the staff were really friendly and helped answering questions."
• "Clean restrooms as well as numerous screens."
• "Staff are always polite and the venue is always very clean."
• "Really clean inside."
• "The facilities were spotless and staff very helpful."
• "It is always clean and tidy."
• "Toilets are new and clean."

Cons:

• "Also the toilets are a disgusting, smelly, disgrace."
• "Second time I have been where the floor is sticky and smells of sick. Cleaning is appalling and the toilets are revolting too."
• "Absolutely disgustingly filthy! Nothing had been tidied from previous showings so there was popcorn everywhere!"
• "Toilets filthy and smell of urine, snacks area probably 1* hygiene rating and very expensive."
• "The cinema was filthy, urine all over toilet floors. We had to get a member of staff to clean the flooring in front of the seats as it was covered in spilt drinks."
• "Each time I have gone the screen rooms have not been cleaned properly. Food and stickiness on seats and trays."
• "The cinema was filthy, urine all over toilet floors."