Cineworld Cinema Bolton Reviews Summary

Facilities and Cleanliness

Pros:

• "The place was clean and tidy and the staff welcoming, good but nothing more."
• "All the cinemas are clean and comfy."
• "Always clean and well maintained."
• "The building is clean, well maintained and around 10 years old ish, I've not yet seen the large screen 7 but the others screens are an average size for a large cinema complex."
• "The cinema was clean....including the bathroom."
• "The cinema itself is clean."
• "Clean cinema with ample car parking. Spacious leg room is a plus."

Cons:

• "Visited the toilets after the film and even though it was early afternoon there was hardly any toilet paper available."
• "Used to be the go to cinema but is run down now."
• "Downside is the seats need a good clean, stains all over and off putting."
• "Everywhere inside was covered in popcorn from reception to the toilets, needs a decent clean."
• "Under the seat was so dirty and dusty. There was popcorn and sweet rappers."
• "The whole cinema us in need of a refurb. It's looking very tired and grubby."
• "Seats in some screen badly stained and some torn."

Staff and Service

Pros:

• "Staff are great and super friendly, lots of leg room, clean screens."
• "Great staff all very friendly and looked happy to see people back through the doors."
• "Staff are great, notably Mike, Finn and Andy. Really friendly, happy to have a bit of a conversation, they also remember their regular customers."
• "The staff are super friendly."
• "Staff are very friendly and approachable."
• "The staff are always friendly and helpful."
• "The staff member we engaged with was incredibly lovely."

Cons:

• "Reported it to a member of staff on the way out, who was extremely busy and seemed very stressed."
• "Regrettably the staff were unhelpful and dismissive towards us."
• "Took 23 minutes to get served. Lots of sighs and eye rolling from most ppl."
• "The security guard and not the usual person checking tickets whilst coming in was a little rude."
• "Nowhere near enough staff on."
• "More staff need to be put on the rota for opening weekends."
• "Was shocked to see the manager interviewing potential staff in the bar area on the first floor not very professional at all."

Accessibility and Comfort

Pros:

• "It has a big free car park."
• "There are lots of pluses about this cinema; it is easy to drive to and there is lots of on site parking available that is free."
• "Plenty of parking as you would expect and some nice places to eat nearby."
• "Good sized car park."
• "Easy to get to, never any trouble parking."
• "Nice atmosphere. Decent little video game section to alleviate pre movie boredom. Ample parking."
• "For a start this Cineworld cinema has convenient parking."

Cons:

• "The play area for kids is poor with limited options."
• "The seating was quite uncomfortable for a two hour sitting."
• "The car park was very poorly lit last time I was there at night."
• "Missing the reclining seats and side tables."
• "The seats are as comfortable as sitting on a rhino's horn."
• "As a disabled person I can no longer come here as there are no handrails and even with a stick it is treacherous."
• "The lack of handrails in the screens makes access for elderly people dangerous."

Value and Pricing

Pros:

• "The price for a film was approximately £6.50 which I thought was reasonable."
• "Excellent discount using the kidspass app. Cost £16 for 2 adults 2 children and free popcorn for all."
• "If you're a Cineworld Unlimited card holder then you're able to get discounts on snacks which is great."
• "We went on a Sunday and it cost us £7 a seat. Very reasonable!"
• "Went to a kids film for £1.80 each (if you register on their website)."
• "With the combination of the Cineworld card and the Meerkat code it makes the trips quite affordable."
• "If you have a black unlimited card you get 25% discount on food bought in the premises as well as other chains."

Cons:

• "Absolutely ridiculous prices for drinks and food £3.70 for a kids lunchbox."
• "Couple that with the fact they had stock missing and the prices even for a cinema where incredibly high we left feeling a tad ripped off."
• "However the snacks were extortionately priced in my opinion- for some minstrels and large popcorn it came to £9.45 which I felt was too expensive."
• "The price at concessions is so expensive they make them look cheap as the film price was £5.99 but to buy anything definitely remortgage your house."
• "Extortionate prices!!!! £4.30 for a tiny box of popcorn- ridiculous!"
• "£3.35 for a packet of revels that are £1 in most stores."
• "The tickets and drinks etc were very expensive and do not offer value for money."