Crown pizza Reviews Summary

Food Quality

Pros:

• "Food was definitely worth the wait and delivery was quick."
• "It tasted pretty good. Well seasoned, nice soft pitta bread, even the salad was passable enough."
• "Would recommend and would order again from here without a doubt."
• "The food has always arrived early and tastes amazing everytime."
• "They’re always have my food pipping hot & on time!!"
• "Delicious food that was of high quality."
• "The hot wings and garlic mayo were amazing! Nice crispy wings make me happy😂"

Cons:

• "Absolutely terrible food we ordered a good selection from the menu to see what the food was like. Pizza terrible doughy stodge."
• "The pizza was absolutely gross it looked like it was chewed up and spat back into the box."
• "Soggy burgers and chip that looked like they had been cooked hours ago and warmed up in the microwave."
• "Absolutely vile ordered doner pizza extremely doughy and tasteless, chips where freezing."
• "The quality of the food was well below average and cold. Probably one of the worst pizzas I've tried."
• "The milkshakes taste sour."
• "The pizza tasted like cardboard and the box it came in would have probably been tastier."

Customer Service

Pros:

• "Girl on phone was great.. Feel sorry for her."
• "Customer Service from the point of ordering was amazing with staff being polite and friendly."
• "The food was also very good and delivery time was well before it should have been there."
• "Update on food arriving 22.05 food arrived piping hot and sent complementary food two very nice food."
• "To be fair the woman on the phone was lovleh so big ups to her thank you."
• "The lady taking orders on the counter and phone is always so polite and friendly as well."
• "The delivery had trouble finding us but had the decency to ring."

Cons:

• "Worst takeaway in the whole of West Yorkshire by far, service is awful."
• "They left a notification on the app when the order should have arrived, rude and very unprofessional treatment of customers."
• "the person on the phone had no manners at all, answered the phone with just 'crown'."
• "Rude drivers, the woman on the phone was lying through her teeth."
• "Called to complain and lady told me I was Lying then swore at me and put the phone down."
• "Absolutely shocking service and a shocking attitude from the staff too."
• "Ordered pizza and burger from crown pizza via just eat. 20mins late and turned up cold."

Delivery Timeliness

Pros:

• "It even came half an hour earlier than initially expected."
• "My order took about an hour to arrive but considering I live out of there way I expected this."

Cons:

• "Food came cold and 2 hour later."
• "My order was placed at around 11:30pm and arrived at 1:42 AM."
• "Me and my mum got our food 30 minutes late."
• "Took 75 minutes to arrive and was cold."
• "Waited 2.5 hours for the food to turn up."
• "Delivery service is absolutely terrible. Ordered at 11:30 and it said it would be delivered between 00:45 and 01:05, called at 00:53 to ask them where my order was she said it was 10-15 minutes away and yet I'm still sat here waiting for my food at 01:54 and nobody will answer the phone."
• "Food didn't arrive until 02:35."