Address: Lamb Yard, Orford Pl, Norwich NR1 3RU, United Kingdom
Phone: +441603625365
Rating: 4.1
based on 309 reviews.
Staff and Service
Pros:
"Staff are excellently trained and relaxed."
"Staff are very friendly and are quick to please."
"The staff were very attentive to everyone's needs and went round and made sure everyone was ok."
"Friendly staff, they did forget mine but the waitress sorted it out."
"Management was really good and executed our problem great and extremely polite."
"The staff were helpful and come to the tables, so you don't have to go to the bar to order if you don't want to."
"Staff friendly and had a good selection of drinks."
Cons:
"Staff slow and incompetent."
"Very disappointed with the customer service."
"Wine was overpriced."
"Seemed quite expensive for a coke and a pint, which cost nearly £9."
"The covid restrictions are not handled well here. Staff are grumpy and moody."
"UNPROFESSIONAL and DISHONEST staff members!"
"Manager never greeted us kindly, instead accused our group of having 'a few drinks drinks already'."
Food Quality
Pros:
"The food was good & value for money."
"Food is cooked to perfection. Hot,tasty and delicious."
"All of us enjoyed our meals Chicken curry, Sausage n Mash, Chicken Pie and Hunters Chicken."
"Absolutely beautiful food and friendly and efficient service with genuine smiles and staff who seem to enjoy their work."
"The food (veg burger, fried prawns and prawn salad) was all very high quality."
"The best vegetarian Sunday Roast I've had for ages. The nut roast was very tasty and the selection of vegetables was lovely."
"The food was great!!"
Cons:
"The food however, was a massive let down. I've had better burgers in a Spoons for half the price."
"The Yorkshires were rock solid, my wellington was burnt."
"Food was disgusting I ordered belly pork with bubble and squeak, pork crackling, fried egg."
"Food was reheated, meat was very dry, burgers burned."
"Sunday roast was really unpleasant. Beef was dry and cut like doorstops, cauliflower cheese was just steamed cauliflower with what seemed like American cheese on top."
"The garlic bread was literally toast with garlic butter on it."
"The pies ok but have purchased better in a supermarket."
Ambiance and Atmosphere
Pros:
"Lovely little hidden treasure! Sat outside in a booth with heater, nicely lit up and lovely atmosphere."
"The court yard is nice if you want to sit outside."
"Nice to sit outside and share a meal with the family after all this time couped up at home."
"The walk from pub to castle also takes you through an area of art galleries and craft shops."
"A huge courtyard if you want alfresco."
"Lovely place to go for a drink. Outside heaters so can go in most weather."
"The atmosphere was really great on a Sunday afternoon."
Cons:
"You know when you're sitting outside a pub quietly with a friend at 7pm and you want to enjoy a drink and a chat? Isn't the best thing when there's a terrible DJ playing full volume in the courtyard right next to you?"
"Our table was a little wonky and we got watered when the hanging baskets did."
"The seats we sat on were ripped and tires."
"Popped into the Lamb for a lunchtime drinks and sat outside, what has happened it looked very unkempt and tatty."
"People smoke outside and this causes our table with some asthmatics to have less than great time."
"Place was cold."
"Very off putting, as only one person was smoking in the whole of the courtyard."