"All of the team are great, helpful and explain mechanical work in easy to understand terms!"
"Communications from Stuart and Karen were fast and friendly."
"Karen is always helpful not only with over the phone advice but also recommending what service and work should be carried out."
"Karen and Stuart at Munich were amazing and have fixed the problem this morning."
"A friendly, honest, customer focussed business that deserves the 5* reviews posted here."
"Stuart and Karen run one of the best BMW/Mini specialist on the planet."
"Very speedy turnaround and fully professional service."
"Absolutely fantastic, couldn't have asked for more. Excellent customer service and the work was carried out promptly and efficiently."
Cons:
"Told to turn up on Wednesday or Thursday to have my sons Mini Cooper plugged in, to read the ECU for a known fault. When we arrived they said they couldn't find the time to do it."
Quality of Work
Pros:
"Service was exemplary and pricing was well inside what was agreed."
"Knowledge, workmanship and customer service are excellent."
"They even leant me some office space so I could work from the garage."
"The team have worked on my car bringing my 6 series back to life."
"The team are very pleasant, helpful and nothing seems too much trouble for them. They did brilliant work on my 10 year old Mini Cooper without charging the earth."
"Fantastic work and service once again, I would recommend to anyone that needs a good honest job doing on their BMW."
"They repaired our MINI really quickly and very honest - (I thought I needed new brake pads/disc from the on board computer but it was simply a reset needed.)."
"I Recently bought a BMW and immediately booked it in for a thorough inspection and a new battery, the service was fantastic."
Cons:
"They really went above and beyond. Very happy with my first experience at Munich Motorworks."
"Brought my car here after seeing so many 5 star reviews. Really impressed with service & super competitive price."
Affordability
Pros:
"I will be returning for future car maintenance on my BMW, as the customer service I experienced excelled and the prices affordable."
"ZF gearbox service, oil and filter service carried out at a very reasonable price."
"Pricing was well inside what was agreed."
"Delighted with the quick and friendly help when my i3 died. Diagnosed the problem quickly and got it sorted quickly with a new battery. I also was very pleased with the great value service received."
"They even advised me how to fix an issue I had with my daughters mini for which they would not earn anything. I can not recommend them highly enough, and at a very reasonable cost."
"BMW Knowledge 10/10; Customer Service 10/10! The team were able to quickly fix the problem at a fraction of what it would have cost me if I went ahead with the main dealer."
"The work was carried out was to a very high standard. If you want top rate service I recommend Munich Motors."
"The service was fantastic and the report was very detailed giving me a real understanding of the condition of my car."
Cons:
"Had a problem with the folding roof on my BMW cab. They responded to my e mail on a Sunday, put my mind at rest and managed to fit me in first thing Tuesday morning."
"Absolutely top class customer and professional service. Karen was a pleasure to chat with and extremely helpful throughout the experience."