Motor Clinic Reviews Summary

Customer Service

Pros:

• "Excellent service and honest professionals."
• "Very friendly and welcoming, did the job as soon as I came."
• "The staff couldn’t do enough for me."
• "The young man who served me was so polite and respectful."
• "Amazing service, served by the younger lad with the body warmer. Very well mannered."
• "They treated me like a lady and fixed them while I was there."
• "Thank you Immy for another great service on my car. It's running like a dream."
• "Fantastic Service and a genuine team. Definitely worth me driving from Manchester."

Cons:

• "The place gets busy and the owner gets annoyed if you ask him while he's working on a project."
• "He can't give me the price over the phone, he wants me to come and see him before anything else. No Thank you."
• "No manners to talk with customer, no courtesy, very rude attitude."
• "Asked Asian guy working there, for a bulb and he didn't have it, he goes...it's not my job to tell you where to find it. No manners, bad customer service."
• "Bad attitude problem, arrogant will advise people against this place!"
• "If you want to get scammed this place is the first place to go."
• "Your better off watching a YouTube video and trying to do it yourself before thinking of giving it to these guys."
• "Avoid this shop at any cost!!!!!!!!!

Quality of Work

Pros:

• "They always do a fantastic job on my car and I have never had to go back to them for the same problem."
• "Imran and his team are really helpful and honest. Had my MOT service and suspension work all done with precision work."
• "I’ve used Motor Clinic for many different vehicles... They leave a factory finish on the cars and truly value their customers cars and the work they do to them."
• "Great service, my go-to for my car needs for great parts, a great service and an efficient job."
• "Been using this garage for years... Amazing work and professional advice given."
• "I received fantastic service on behalf of lux chauffeurs. They did the necessary work quickly and efficiently to keep my vehicle on the road."
• "My car failed mot due to many reasons which almost put me off to almost scrap my car, motor clinic did the magic with good assurance and fixed my car within few hours."
• "Had my Audi A4 rear windows tinted today and really pleased with the outcome."

Cons:

• "However I expected you guys to give every necessary advice (especially post service) to your customers so your work becomes 100% executed and not seem a half done service capable of creating new problems for them."
• "Hello. Today I visited the motor clinic for the second time to replace the brakes, pricing for the Brembo brand. I picked up the car with the Pagid kit installed for the same price."
• "The first time I got extra work on the bill that I didn't ask for and too much oil in the engine."
• "Instead of fixing anything he completely wrecked my car engine."
• "While he's got good reviews for changing light bulbs he is NOT a mechanic and I would never trust him to do any mechanical work with my car."
• "I got in the car and It would not start. Conveniently he wanted nothing to do with it and said its another faulty part."
• "So far I'm 3k+ down and he obviously wants nothing to do with it."
• "Take your car to someone who is actually qualified and doesn't just do mechanical work because he thinks he knows how to do it."