Morrisons Reviews Summary

Selection and Variety of Products

Pros:

• "Nice selection of food but also homewares and clothing."
• "Popped in for a few bits & pieces but especially cocktail offers."
• "Satisfying. Feel good. Well laid out. Quality high. Helpful staff. Wide choices."
• "I absolutely enjoy the my shopping experience in Morrisons. Staff always helpful. I really like the bread 🍞 baked in store, the meat is always fresh, so are the vegetables and fruit."
• "Fresh food, lots of space hence social distance supreme.. Lots of Oxtails trust me this is hard to find and most of all fabulous kind generous and super friendly staff."

Cons:

• "Boxed chocolate prices were higher than I had seen elsewhere so they stayed on the shelf."
• "Prices of items get bumped up pretty often, it is a run of the mill supermarket really."
• "Trolleys could be closer to entrance rather than walking around car park looking especially when raining and with walking issues."
• "Everything is in random places you wouldn't expect to be in."
• "Unlike Morrison's for its parking and layout. I think it's over priced after wit easing places like aldis and lidles."

Customer Service

Pros:

• "The lovely girl on the meat and cheese counter always so happy week in week out, nothing to much trouble she’s an absolute delight."
• "Staff are always professional and helpful."
• "Very friendly staff and a clean store that is starting to show the first signs of food shortages."
• "Staff always helpful and customer care is really good."
• "What lovely helpful staff they have working in this store."

Cons:

• "It's a bit much to be told that there is a wait of 25 minutes when you haven't even given your order."
• "Awful experience, couldn't reach a lot of items as Cages of food were littered everywhere, tools and shelving on the floor."
• "Would the management team please provide some basic training for the serving staff."
• "Most staff can't be bothered or rude on shop floor cafe have to wait too long coffee and tea machine wants looking at dirty and half time empty on salad bar."
• "Staff not at all interested in helping with any queries or showing you where a product is situated."

Store Cleanliness and Layout

Pros:

• "Place was clean & tidy & easy to manage trolley."
• "Very clean store, immaculate I'n fact."
• "The store is always kept spotlesslessly clean and tidy even on weekend."
• "Always clean and tidy and the shelves are usually well stocked."
• "Nice and clean supermarket, covid guidelines are in place for your safety."

Cons:

• "Entrance foyer was a shambles, merchandise abandoned, very dirty."
• "Holy moly! The canteen is absolutely disgusting. Greasy fingerprints on every perspex panel, the tables were filthy dirty."
• "Unlike Morrison's for its parking and layout. I think it's over priced after wit easing places like aldis and lidles. Also. My aunt had a fall in there because one of the fridges were leaking."
• "The shop had no bananas, no melons, I had the last pack of raspberries, just not good enough, the fruit area had bare shelf."
• "This shop is becoming an absolute joke...things on shelves all wrong labels and prices on shelves in front of goods....out of date food found on shelves."

Product Quality and Freshness

Pros:

• "It's ok not the cheapest anymore but fair good fresh food love the cakes 😋."
• "Easily the best supermarket in Cwmbran. Produce is brilliant, all items found easily."
• "I went in here to buy some cakes for tea and was served by a lovely woman called Nicola. She was really kind and friendly. The cakes stayed perfectly and were a really delicious treat."
• "An amazing shop staff helpful we had a meal at the restaurant fish and chips beans the fish was white and fresh also chips beans were delicious."
• "I did a big shop on friday all shelves where fully stocked store was spotlessly clean had a leg of lamb for sunday lunch and it was georgeous fab value for money good selection."

Cons:

• "Boxed chocolate prices were higher than I had seen elsewhere so they stayed on the shelf."
• "Ordered tuna jacket potato. Potato was brown inside so obviously been around for hours."
• "Very poor we are the meal near and my wife the chips were cold we paid by using self-service we order soft drinks to find out that the soft drink machine was broken."
• "The canteen were you decided to have food out?? Some of the food is not very nice?? The banker and mash, the mash taste like it's been made from powder??"
• "Very poor by far the most offensive morrisons I've ever visited, store claims to open until 10pm. store sign near door indicates 7pm by 8pm most of the store was closed shelves and refrigerators poorly stocked."