Address: Bridge Rd, Oulton Broad, Lowestoft, NR32 3LN, United Kingdom
Phone: +441502516845
Rating: 4.2
based on 385 reviews.
Location & Views
Pros:
"Lovely hotel located on the very edge of Oulton Broad, the sky scapes on an autumn evening were spectacular."
"The hotel itself is an attractive building in a great setting next to the Oulton Broad."
"This place was fantastic. Gorgeous views over the broads and a character building."
"Right on Oulton Broad. Our room looked straight along the broads."
"Stayed for a night here. Nice location along the river bank with a pleasing sunset view in the evening."
"Lovely views over Oulton Broad from some tables."
"Stunning hotel situated on the banks of Oulton Broad with glorious views across the water."
Cons:
"The waterside view unfortunately has to be seen through the carpark."
"Beautiful view over the Broads but, beyond that, absolutely nothing to do, nowhere to eat outside of the hotel and shabby, tired surroundings."
"Paid extra for a room with a view over the Broad. The window was so small we had to take turns in looking out."
"Free parking on the wharf with views over the Broads and a great place to capture stunning sunsets!"
"It's well located but very tired stuck in the 80s lots of chintz and dark brown wood."
"Situated close to the lake this really is a must have experience as you watch the boats while enjoying the meal of your choice."
"The surroundings and staff were lovely and the meal was ok."
Rooms & Cleanliness
Pros:
"Had king suite was large room with everything needed. Very clean."
"We had lovely overnight stay, very welcoming clean and tidy, lovely white sheets good bed but a bit hard."
"Nice cozy room. Good views of broads."
"The room was clean and reasonably modern, but as it is an old building, the floorboards are very squeaky!"
"Rooms are nicely refurbished and the one we stayed in (a Junior Suite) was quite big."
"Lovely room very clean - great to have a balcony to sit on!"
"The rooms where clean and the bed was comfortable allowing for a good night's sleep."
Cons:
"Rooms are outdated and not cleaned to high standards dust and long hairs left over furniture toilet stank like raw sewage all week."
"Room needed dusting on arrival which does not impress."
"Rooms need updating but are OK."
"Our room was very small though and very basic, which was a bit disappointing."
"Rooms are small and quite dated, as is the rest of the interior, but clean and well maintained."
"The hotel is extremely dated. The wallpaper falling off walls, bathrooms absolutely reek of sewerage, mould."
"Our carpets in the bedrooms have huge holes in them and very much stained beyond the point where itβs just taking the pi**."
Food & Dining Experience
Pros:
"Had a nice meal on the first night which we didn't have to wait a long time for and then had the amazing carvery on the Sunday."
"The food is absolutely incredible, they have access to both a carvery and a normal menu, both of which are delicious!"
"Had a very nice carvery. The meat was lovely, you we a choice of Beef, Turkey, Pork and Gammon with mini sausages and stuffing."
"Very nice Carvery, all the food was hot and delicious."
"The food was so delicious. Tender moist meat, roast potatoes that were crispy on the outside and fluffy inside."
"The carvery was very nice good selection of 5 meats to choose from with various potatoes and veg."
"The food was excellent."
Cons:
"The only issue was the food... A few of us weren't that happy with the meal, as it wasn't very good quality food."
"Not as good as it used to be that's for sure."
"Unfortunately once again the Wherry failed us so decided we wonβt be giving it a chance again."
"Most of the tables were full of dirty crockery."
"We waited 25 mins to be told we could get our food then we got up there and were then asked if we wanted nut roast which we then had to wait for."
"Even the veggie option tasted like it was from frozen."
"The food was very bland and the peas were very under cooked."
Service & Staff
Pros:
"Service and staff very friendly."
"Special mention to waitress Coral who was very friendly and polite."
"The staff are all absolutely amazing."
"Friendly and professional staff."
"Inside the hotel is a beautiful warm atmosphere, comfy seats and sofas, or tables and chairs if eating."
"Nice to be upgraded to a room with a view over Oulton Broad."
"Always a good roast here, good value."
Cons:
"Staff were very arrogant when we visit today for a carvery, we made a complaint as we were waiting to be seated and they were seating everybody who came after us."
"Receptionist refused me a room without security deposit even although my company had paid for bed and breakfast."
"Ordering from the bar was complicated and staff were short and snappy."
"First evening the service was really slow."
"The staff greeting you and taking orders, are polite but there is definitely a 'going through the motions, processing the order' kind of feel about it."
"We always come to the wherry when we go out for a meal."
"The hotel is in a good location, the food is great. The pricing of the rooms I didn't get. I paid Β£155 per night for four nights then the very same room was advertised at Β£110 for the night we left. Not happy π."