Inflata Nation Colindale (London) Reviews Summary

Category: Children's amusement center London

Address: Unit 1 Colindale Retail Park 355 The Hyde, Edgware Rd, London NW9 6TH, United Kingdom

Phone: +441617102360

Rating: 4.1
based on 100 reviews.

Value for Money

Pros:

  • "Good price and we all enjoyed it."
  • "Fantastic place. One hr of jumping was enough for our children 6 and 13 yo."
  • "Amazing we all had a great, kids were well looked after and had the time of there lives, lots to keep them occupied and surprisingly fun for the adults too."
  • "We had my son's birthday party here with 15 of his friends on a Sunday morning. The kids absolutely loved it and couldn't stop talking about it after."
  • "Very nice and clean! didnt no that carrers have free entrance! so if you got a child whit disability the carrer go free!"
  • "Kids get to bounce for an hour, then food is also given a full hour."
  • "A great place for a party or special occasion."

Cons:

  • "Price for 1 adult and 2 children £40 for 1hr. Not worth it."
  • "It is a bit pricey for what it is as some of the inflatables are worn down."
  • "Feels repetitive after a couple of visits, staff look bored and it's overpriced."
  • "Prices are ridiculous, an absolute rip off."
  • "Too expensive for what it is!"
  • "Not worth the price of the wristbands. Near enough £60 for 2 kids and 2 adults accompanying them."
  • "The price for under 4s are far too expensive at £8.50 and adults £13.50 so I paid £22 just for 1 hour, that is extortionate to say the least."

Staff and Service

Pros:

  • "All the staff I saw were friendly."
  • "Really great staff there, I could see them on the viewing TV’s playing with both of my children."
  • "The member of staff managing his party was well mannered and on the ball."
  • "Great center, super friendly and helpful staff!"
  • "Staff were very friendly too."
  • "A special thank you to Aiden who was fabulous. He took special care of my little one when he had a tumble."
  • "EK was very helpful when explaining how the venue works and provided great customer service."

Cons:

  • "Extremely rude staff, no air conditioning, no fans working, children getting dangerously overheated."
  • "Staff are not helpful and very unfriendly."
  • "One male member of the staff even shouted on me saying that I am rude."
  • "They also have a lot of people working there that don’t like kids!"
  • "Appalling customer service considering this should be a kids - and family-friendly place."
  • "Staff seem uninterested/demotivated...dead vibes."
  • "Staff wasn’t paying much attention to anything - often on their phones / don’t seem to care much."

Facility and Maintenance

Pros:

  • "The venue is great and had lots of fun with the family."
  • "Great space for kids (and big kids like me!)"
  • "The theme park is fun and exciting with a newish feeling however there is no air conditioning it gets extremely hot."
  • "The place seemed clean and witnessed staff checking/ maintaining the toilets throughout my visit."
  • "Exceptionally clean venue and toilets."
  • "Clean, secure and well managed."
  • "Equipment looked clean."

Cons:

  • "Parking is difficult because the Inflata Nation car park is small compared to the number of attendees allowed at one time."
  • "Too many people allowed in at the same time which made the place too crowded."
  • "Cafe was dirty, no tables clean and full of empty rubbish, very small and too crowded."
  • "Does seem to not be maintained well - in the year since opening it clearly has been used and needs new balls / balls to be put back into the ball pit areas."
  • "No air con and the lockers didn't work."
  • "Parking is ridiculous we lost some of our time slot due to having to take 20 minutes to find parking."
  • "The place in need of repair."

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