Kanval By Design Reviews Summary

Service Quality

Pros:

• "The service and the time put into the appointments was amazing."
• "The customer service was outstanding throughout the whole duration."
• "The staff were all extremely attentive and went above and beyond."
• "They kept in communication, altered the dress like I wanted."
• "I can’t thank Kanwal and all her team enough. You’re amazing, literally the best."
• "The service I received from kanval by design was amazing."
• "An absolutely amazing experience with KBD! JazakAllah Kanval, Rabia, Sam and the team."
• "The team really took their time and helped decide on what jewellery would go well with my outfits."

Cons:

• "As a revert, I went to kanval to get some guidance for my NIkah dress, and was left feeling disheartened and like I didn't belong."
• "They didn't want me touching the outfits, you couldn't take pictures which I wanted to."
• "They were rude about me being a plus size only offering me one dress."
• "I rated this very low because of my experience, the clothes that they had in stock were very nice themselves."

Outfit Quality and Design

Pros:

• "The quality is unbeatable! We were getting compliments all night!"
• "My outfits came 2 months before my wedding and fitted perfectly and most importantly exactly how I wanted them."
• "The quality of the outfit is flawless!"
• "Kanval and her team absolutely made my dream lengha."
• "The work and effort that goes into making Kanvals bridal pieces is impeccable."
• "The clothes are elegant and they have some beautiful, traditional and regal pieces."
• "The dresses are so unique and the quality is amazing!"
• "The bridal fitting and jewellery choosing process took 1-1.5 hours."

Cons:

• "The clothes arent even nice the embroidery was coming off and the dresses were uncomfortable."
• "Unfortunately, the stones came out a couple of time."
• "Kanvar has some amazing clothes and jewelry but the stones came out a couple of time."

Customer Experience

Pros:

• "An amazing experience from start to finish."
• "I had the most amazing experience at Kanval by design."
• "Absolutely love KBD. We got outfits for my brother's wedding from here and they look so stunning."
• "I was made to feel so comfortable and even when I was difficult they reassured me."
• "I am so glad I came here and will be recommending to all my family and friends."
• "My bridal walima outfit I absolutely loved. The girls are so friendly and made me feel very welcome."
• "I honestly cannot thank u all enough for everything u have an amazing team there."
• "Highly recommend this place, the whole team is awesome and will provide a great stress free service."

Cons:

• "Stay away!!!!! Very very rude staff, rushed service."
• "The staff are so rude... wouldnt reccomend them at all."
• "They didn't want me touching the outfits, you couldn't take pictures which I wanted to so I could liaise with my partner."
• "I rated this very low because of my experience, the clothes that they had in stock were very nice themselves."