The Wetherby Whaler Reviews Summary

Food Quality

Pros:

• "The gluten-free batter is excellent."
• "Lovely haddock and chips, bread and butter."
• "Fish cooked perfectly from one end to the other and not overcooked at the ends like a lot of chip shops."
• "Some of the best fish n chips and curry sauce ever."
• "The fish and chips are lovely. The batter is crispy fish a good size the chips are just right too."
• "Delicious, freshly cooked fish and chips."
• "The Fish and chips was tasty and the batter was crispy and not overdone."

Cons:

• "The batter was flat as a proverbial. Over cooked also. A real shame."
• "The whole meal (takeaway) was terrible especially when it was close to £20."
• "The fish was overcooked the portion of chips was small and overall the quality was lacking."
• "The fish didn't look fresh (most probably frozen) and the batter was very wet."
• "Fish was mushy, small portion of bread, small tea pot and a tablespoon of half cooked not so mushy peas for £2.40."
• "Fish are still small with overcooked batter that tasted burnt and still soggy chips."
• "The Fish was very greasy and left a pool of oil on the plate."

Service

Pros:

• "Service was very pleasant and professional."
• "Ordered our meals with a pleasant waitress."
• "Came here with some relatives with 2 young children from London all the waitresses were brilliant and the fish and chips was excellent didn’t feel heavy afterwards, keep up the good work guys, will be returning again soon."
• "The waitress and watering were outstanding, the service was excellent."
• "Staff really friendly and helpful and social distancing/cleaning brilliant."
• "Perfect staff, very attentive, friendly and helpful."
• "Staff were friendly and efficient and the food was excellent and great value."

Cons:

• "The staff seemed to disappear except for one girl who was slamming cups and cutlery on tables, occasionally stopping at the window to gaze out."
• "Service very slow and asked a server where our meal was after 20 mins and she never came back to us."
• "We were ignored by 3 members of staff while finally being seated."
• "Food was spot on bit service was rubbish asked 3 times for our pot of tea and bread n butter which failed to arrive even tho it wasn't busy at all."
• "Sick of getting home and finding items that were ordered and paid for missing."
• "Service was slow when it came to paying."
• "Counter service was abrupt to the point of being rude."

Atmosphere

Pros:

• "The restaurant with the chandeliers and the gentleman playing the grand piano made the day for us!"
• "Was not expecting the grand setting for a fish and chips restaurant."
• "Beautiful chandeliers & relaxing listening to the pianist."
• "Plenty of space, relaxed atmosphere with a gentleman playing the piano."
• "Nice atmosphere, large restaurant space."
• "Pianist playing live creating a beautiful atmosphere."
• "Great atmosphere, lovely traditional fish and chip restaurant with a chap playing a piano whilst you eat."

Cons:

• "Decor from the dark ages and clearly suited for the OAP's."
• "This place is very dated and could do with a make over to be honest."
• "The pianist was so loud... making it uncomfortable to enjoy the food."
• "Sadly won't be returning as it did not have a nice atmosphere and felt cold in temperature."
• "The entry area looks like someone has stolen all the furniture and there was just a lone piano with a chap playing odd music."
• "Place felt depressing, next time it's going to be a takeaway."
• "The empty restaurant felt tired."

Value for Money

Pros:

• "All in all about £4. Dreadful and a waste of petrol to get there."
• "Great value for money and children get a nice gift."
• "My mum had a senior special which was great value."
• "The Senior Citizens Menu which we all agreed is excellent value for money."
• "Take away fish and chips only £8.30 and good sized portion."
• "Excellent price for 3 courses for the over 60s."
• "Superb fish and chips at a very reasonable price."