The Old Guinea Reviews Summary

Service

Pros:

• "The staff was amazing, super attentive and quick, cleared the plates away as soon as we finished each course and were always nearby on hand."
• "The service was quick and efficient."
• "Although the restaurant was quite busy on a Sunday afternoon, the service was excellent."
• "The service was fast and polite, easy to talk to and friendly."
• "Service was efficient and responsive for a busy Sunday."
• "Service was also exceptional, half of our party were quite late thanks to traffic, but our waiter was understanding and didn't hassle us at all until the rest of our table had arrived."
• "Staff is very accommodating and polite and welcoming."

Cons:

• "The manager on the day (male,long hair) was extremely condescending to his staff."
• "Plus staff forgot us as we were seated in the bar dining area."
• "The only thing that let it down was the pizza a bit over done with black around the edges."
• "The service and quality of food has really gone down hill since the place became bigger."
• "And the waitress completely forgot one meal for my nephew so he ate after we finished."
• "The waitress forgot to put our mains through so we had to wait even longer."
• "Service was slow due to a large party, but the food was great. The server offered dough type, would you like thick or thin base so i said thick but he actually up sold by size and price."

Food Quality

Pros:

• "They have a great selection of vegan and vegetarian food and their gluten free pizza bases are just as good as the regular ones."
• "I highly recommend the vanilla cheesecake for dessert."
• "The pizza bases and garlic bread are phenomenal."
• "Food was very nice."
• "Delicious food, lasagne, pulling pesto pasta and salad nicoise."
• "Food was really exceptional tasty hot and plentiful, we really couldn't fault it."
• "Food was excellent and very moorish. Portions were generous."

Cons:

• "Over priced pasta tbf."
• "The halloumi chips were edible but too thickly cut so consequently very squeaky and chewy."
• "The only nice thing about this pub is the view. We ordered a meat and cheese platter and it came very bland meat was chewy and no sauce or oil for the dough balls."
• "Food was just ok - 3 x pizzas and a salad."
• "I found some of the pizza toppings and pastas rather average, which let the food down a bit."
• "The food was lovely but unfortunately the staff didn't seem to know what they were doing."
• "The food was also very poor."

Ambience & Location

Pros:

• "There are clearly sign posted one way routes through the pub, as well as a large garden with well spaced tables and beautiful views."
• "Lovely view from the outside terrace."
• "We sat outside on a beautiful sunny day, admiring the countryside views, but the new garden room is the perfect place to dine through all seasons."
• "The view from the garden is lovely, and worth getting to."
• "If you're passing through, do not go to South Mimms services. Come here. If you live nearby, you're lucky :-)"
• "Lovely village location."
• "The views over the fields are idyllic."

Cons:

• "Why is there a big pile of dirty plates piled up on 'waiting station' at the entrance to the garden?"
• "The garden area (dog friendly) is not yet open in March."
• "The venue is fabulous for an outdoor meal with a view of fields but sadly the food does not live up to expectations unless you order a pizza."
• "The dogs are not allowed on the furniture either, which was a deal breaker for our Little dog."
• "The only nice thing about this pub is the view."
• "Now they have converted the rear with an acoustic nightmare also, when the roof is closed, the noise is incredible."
• "The extended restaurant section has the worse acoustics imaginable, every sound from every part is amplified to a massive degree."