Address: Monks Cross Dr, Huntington, York YO32 9GZ, United Kingdom
Phone: +441904655375
Rating: 4.0
based on 207 reviews.
Staff and Service
Pros:
"The staff are always super helpful here, which is good."
"Every time we've dealt with the staff they've been great, cleared up any issues with the food immediately and in a very friendly professional way."
"Really fast and professional service, Sami was really polite at the till."
"We were given leaflets at the till for freebies and discounts available by downloading the app."
"The staff were welcoming and friendly, and extremely helpful with one of our group who has allergies."
"The staff were very friendly and professional. They explained the menu to me with patience and knowledge."
"Visited Taco Bell for the first time yesterday evening and was pleasantly surprised! Dan was brilliant and as someone who hasn't been back in the UK for a few years it was so lovely to hear someone so friendly and willing to help!"
"Customer service at the branch was excellent. Menu was simple to understand and the food was well prepared."
Cons:
"Staff just shut whenever they feel like it. 8.30pm tonight I got told it’s take out only and they were putting seats on tables, an hour and a half before they shut @ 10pm."
"One of the main reasons that will make me think about coming back is the totally disgusting state of the toilets."
"Never had a Taco Bell before, and was recommended to go by a friend. Very glad I went and would happily go again in the future. Only tiny issue I had was the staff were quite impatient as I had never been I took a bit of time looking at the menu."
"Staff are awful we dinned in waited 10 min at the till being ignored and finally ordered on the screen instead."
"Absolutely vile place. Staff ignore you as you walk in."
"Ordered on deliveroo and did not get sent a single thing that i ordered."
"Our order was wrong had to ask for the rest of our food order and the food wasn’t even warm at all."
"Food was fine. Staff were OK. But what a dirty hole."
Food Quality and Options
Pros:
"Taco Bell food is quick and cheap and a nice option - particularly for us vegetarians - compared to the usual fast food."
"In the words of the kids 'Dad, this could be our new place!' 😂 Amazing food and reasonably priced too."
"Good food at a great price. Stopped off here to feed the family as the wanted something different to the normal burger and chicken."
"Great Tex-Mex style fast food from the US chain Taco Bell. All food ordered was piping hot and tasted great."
"Never visited a Taco Bell before so went in with no expectations, but were pleasantly surprised! The food was delicious all round, and very well priced for the quality."
"The food was great, i loved the fries, we got soft tacos, a chicken and a mince one each."
"This particular Taco Bell is by far the best I have ever been to. There was a real buzz about the place. Staff seemed really happy and friendly, and the service was great."
"First Timer.... Visited Taco Bell for the first time ever, not bad. Only ordered a CRUNCHWRAP SUPREME as a snack. Overall very nice, looked as on menu pictures, fresh salad and fillings, actually hot inside."
Cons:
"Swearing from the kitchen when our order went in 4 of us. Then when given the food we got chips missing and were not served in boxes."
"£12 got me mini wrap, big wrap, one taco and a drink. Service was ok - woman shouted my number. Big wrap was average, taco tomatoes were cold, little wet meat was hot and shell was cold."
"I must admit the food wasn't the best Mexican I've had but this is a chain fast food outfit."
"Bit of a hit and miss. Last time we went and ordered a relatively big order for takeaway, they forgot to put half of our order in the bag."
"My first experience of Taco Bell and it was amazing. The service was great, even during a pandemic. The staff were friendly however as a new person they didn't really advise what happened after I ordered."
"As fast food goes, this to me, rates higher than the other fast food places: it's filling, it's affordable, and it's tasty. The only thing it has going against it is the location which is far from central."
"Food barely ok asked for chicken instead of beef and on the tacos you could hardly see any and in the crunch thing it was barely visible as a thin line."
"Myself daughter and partner went to this Taco Bell last night. So disappointed. While waiting for our food all the staff were shouting and messing about with each other throwing things at each other."
Facility Cleanliness and Ambiance
Pros:
"Food was good and served fast. Restaurant was a good size and clean and tidy."
"The food was great, i loved the fries, we got soft tacos, a chicken and a mince one each I'm not greedy Honestly they are not that big, the food is prepared in front of you and nice to see the staff with hairnets on."
"The service was fairly quick and the interior was quite spacious, as the weather was nice we had our food on one of their benches outside."
"Drive through was busy but restaurant was relatively quiet."
"Great fresh food, fast service, clean restaurant. Painfully loud staff."
"It is quite empty because there is a lot of uber eats and delivery. But, the staff were very friendly and professional. They explained the menu to me with patience and knowledge. The place is fairly clean."
"Very nice experience today. Very friendly member of staff at the till and the whole place was very clean."
"We go here now and again. It is always clean and tidy. The staff are friendly and they always get your order right."
Cons:
"One of the main reasons that will make me think about coming back is the totally disgusting state of the toilets, I walked in and straight back out."
"Absolutely vile place. As I walked over there was food left out all other place. All over the floor. The drink dispenser had mildew on it and was disgusting too touch."
"The ladies toilets were blocked, the men’s smelt like a water treatment plant."
"It was OK for being a fast food chain. Unlimited drink refills. We stayed for a while after lunch waiting for the hotel Check-in time to come, we were able to charge our mobiles. Enjoyable for a fast food joint."
"Great fresh food, fast service, clean restaurant. Painfully loud staff."
"Okay. Gone downhill a little bit in the last year or so, but liking the addition of the self service kiosk, although when I visited, it had a few streaky greasy finger prints on it which made me immediately go wash my hands after ordering."
"Food was fine. Staff were OK. But what a dirty hole. Toilets were dirty with a hot tap stuck at full blast, the floor never been brushed or mopped in the toilet."
"Taco Bell - definitely the best fast food in this country of course if you’re into Mexican. It’s a good quality for a good price. You can even buy a bottle of beer there! Staff is very efficient and friendly, food always fresh and tasty."