Address: The, Milehouse Ln, Liverpool Rd, Newcastle-under-Lyme ST5 9HP, United Kingdom
Phone: +441782479286
Rating: 4.4
based on 488 reviews.
Food Quality
Pros:
"Well flavoured and aged steak cooked sympathetically and served plainly."
"Food was cooked to perfection and good portion size."
"The food was divine. We shared our meals with one another and all agreed that the pork was incredible."
"Came and had the Onion Baji starter, Pork belly main with a side of onion rings - THE MASH ππ and Sticky toffee pudding with custard and it was all cooked fantastic!"
"The beef was delicious."
"The food was great and incredibly delicious."
"The food was divine and all of the staff attentive."
Cons:
"The ice-cream was clearly an extremely cheap brand as it very soon evaporated in the dish."
"Cheesecake was not delicious in the slightest, and so was key lime pie."
"I had the fish and chips which were not fresh and pretty horrible."
"The food arrived and nearly all but a few received lukewarm food."
"The soup was very spicy so I didn't eat it."
"The gammon was dry and stringy, the eggs were undercooked and the chips were greasy."
"Food was terrible, very salty squid, rotten tasting watery, highly spicy 'prawn cocktail'."
Service
Pros:
"Excellent, caring staff."
"Joseph & The Milehouse team were just amazing."
"Service was 1st class, thank you Shane, Charlie and Darcey."
"The staff all seem really happy to be there, and it reflects with their service."
"We were warmly welcomed by Rebecca, and served by a very caring Lucy and efficient young Mike."
"Service was excellent, thank you Reece (and the other waiters too)."
"Mike and Alisha were fantastic! Quick and friendly staff."
Cons:
"It took about 30 minutes for our drinks to arrive."
"Many items on the menu not available and nothing for our Vegetarian!"
"The service was not very quick at all."
"No-one came to ask if wanted Desserts."
"The only issue we had to keep looking for her when we wanted to order or ask about something."
"Forgot to bring drinks out and had to wait ages for a waitress to order more drinks."
"The service needs some work and the bar appeared to lack some order."
Ambience and Decor
Pros:
"Beautifully decorated intimate and cosy setting."
"Beautiful place, good atmosphere, nice food."
"The decor was amazing."
"Very atmospheric and beautiful in the establishment."
"The restaurant is very well decorated and pleasant."
"The atmosphere and ambience were beautiful."
"Beautiful restaurant, feels super luxurious."
Cons:
"The restaurant smells of hot oil."
"Music far too loud to have a conversation."
"The music was too loud so we were moved and then had no knives just forks until we asked for them after the starter."
"The lighting is super low as if you're in a funeral parlour."
"Music too loud. Speaker directly above our table."
"Seating by the kitchen is quite noisy with people cleaning cutlery, staff standing around talking which takes away from the nice surroundings."
"It was a very hot day and there was no air con working."
Value
Pros:
"The price of everything is very reasonable."
"Might be slightly on the pricey side but if we had had perfect service I wouldnβt complain."
"For 12.95 for two courses at lunchtimeβ¦ you canβt go wrong."
"Wonderful experience, all the food is worth it for the price."
"Steaks are nice, special large cuts are expensive but worth the price."
"Would highly recommend and look forward to going back in Jan and using our 50% discount!!"
"The food was on par with a Michelin star restaurant!"
Cons:
"Slightly over priced for food."
"One steak undercooked - sent back to be re-grilled, another meal was cold."
"The prices of the food were far too high for the area which the pub is situated and the portions were meagre."
"All this and the final bill wasn't cheap."
"The prawn cocktail starter was over priced and not very nice."
"A mixed grill at Β£39.99 from the specials board was ridiculous!"
"The food is way overpriced for what it essentially sub standard 'pub grub'."