The Milehouse Reviews Summary

Category: Restaurant

Address: The, Milehouse Ln, Liverpool Rd, Newcastle-under-Lyme ST5 9HP, United Kingdom

Phone: +441782479286

Rating: 4.4
based on 488 reviews.

Food Quality

Pros:

  • "Well flavoured and aged steak cooked sympathetically and served plainly."
  • "Food was cooked to perfection and good portion size."
  • "The food was divine. We shared our meals with one another and all agreed that the pork was incredible."
  • "Came and had the Onion Baji starter, Pork belly main with a side of onion rings - THE MASH 😍👌 and Sticky toffee pudding with custard and it was all cooked fantastic!"
  • "The beef was delicious."
  • "The food was great and incredibly delicious."
  • "The food was divine and all of the staff attentive."

Cons:

  • "The ice-cream was clearly an extremely cheap brand as it very soon evaporated in the dish."
  • "Cheesecake was not delicious in the slightest, and so was key lime pie."
  • "I had the fish and chips which were not fresh and pretty horrible."
  • "The food arrived and nearly all but a few received lukewarm food."
  • "The soup was very spicy so I didn't eat it."
  • "The gammon was dry and stringy, the eggs were undercooked and the chips were greasy."
  • "Food was terrible, very salty squid, rotten tasting watery, highly spicy 'prawn cocktail'."

Service

Pros:

  • "Excellent, caring staff."
  • "Joseph & The Milehouse team were just amazing."
  • "Service was 1st class, thank you Shane, Charlie and Darcey."
  • "The staff all seem really happy to be there, and it reflects with their service."
  • "We were warmly welcomed by Rebecca, and served by a very caring Lucy and efficient young Mike."
  • "Service was excellent, thank you Reece (and the other waiters too)."
  • "Mike and Alisha were fantastic! Quick and friendly staff."

Cons:

  • "It took about 30 minutes for our drinks to arrive."
  • "Many items on the menu not available and nothing for our Vegetarian!"
  • "The service was not very quick at all."
  • "No-one came to ask if wanted Desserts."
  • "The only issue we had to keep looking for her when we wanted to order or ask about something."
  • "Forgot to bring drinks out and had to wait ages for a waitress to order more drinks."
  • "The service needs some work and the bar appeared to lack some order."

Ambience and Decor

Pros:

  • "Beautifully decorated intimate and cosy setting."
  • "Beautiful place, good atmosphere, nice food."
  • "The decor was amazing."
  • "Very atmospheric and beautiful in the establishment."
  • "The restaurant is very well decorated and pleasant."
  • "The atmosphere and ambience were beautiful."
  • "Beautiful restaurant, feels super luxurious."

Cons:

  • "The restaurant smells of hot oil."
  • "Music far too loud to have a conversation."
  • "The music was too loud so we were moved and then had no knives just forks until we asked for them after the starter."
  • "The lighting is super low as if you're in a funeral parlour."
  • "Music too loud. Speaker directly above our table."
  • "Seating by the kitchen is quite noisy with people cleaning cutlery, staff standing around talking which takes away from the nice surroundings."
  • "It was a very hot day and there was no air con working."

Value

Pros:

  • "The price of everything is very reasonable."
  • "Might be slightly on the pricey side but if we had had perfect service I wouldn’t complain."
  • "For 12.95 for two courses at lunchtime… you can’t go wrong."
  • "Wonderful experience, all the food is worth it for the price."
  • "Steaks are nice, special large cuts are expensive but worth the price."
  • "Would highly recommend and look forward to going back in Jan and using our 50% discount!!"
  • "The food was on par with a Michelin star restaurant!"

Cons:

  • "Slightly over priced for food."
  • "One steak undercooked - sent back to be re-grilled, another meal was cold."
  • "The prices of the food were far too high for the area which the pub is situated and the portions were meagre."
  • "All this and the final bill wasn't cheap."
  • "The prawn cocktail starter was over priced and not very nice."
  • "A mixed grill at £39.99 from the specials board was ridiculous!"
  • "The food is way overpriced for what it essentially sub standard 'pub grub'."

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