Oasis Sports Centre Reviews Summary

Facility Overview

Pros:

• "50 minutes for 7.20 was a bargain."
• "Very well located a short walk from Soho and has many hidden features."
• "The facilities are very easily accessible and easy to use."
• "The gym is big with lots of equipment and never gets too busy."
• "They have 3 courts, which have been recently completely repainted and walls redone."

Cons:

• "Much like the mid town area post covid, it doesn’t look like the centre’s had any other investment since then."
• "Indoor pool has been closed for nearly a year now."
• "The 'terrace' is an embarrassment. Worn out plastic grass carpets and an old pub bench."
• "The gym was windowless and sad."

Cleanliness

Pros:

• "Pool was clean (enough), lane was not crowded."
• "Showers were so clean and changing rooms so warm!!"

Cons:

• "Soap dispensers in showers were out of soap."
• "The pool is very dirty, a black sediment washing backwards and forwards."
• "The outdoor pool is very dirty (black mould around the tiles and even some green stuff in the bottom)."

Staff and Customer Service

Pros:

• "Staff was friendly and helpful to a 1st-time visitor."
• "Really nice staff at the centre!"
• "The staff are all really friendly, especially Farrah on the front desk."
• "There's always a group of friendly regulars in there chatting."
• "The staff here are very nice and welcoming, as opposed to some other Better gym I also frequent."

Cons:

• "Found the staff to be unhelpful some rude even."
• "Love the place and other staff but one named Yola who was not only racist but rude."

Swimming Experience

Pros:

• "Swimmers were courteous in shared lanes."
• "The water temperature was balmy, the deep end was super nice and deep."
• "Great to sneak in and out the sauna by the pool."
• "Swim every morning here. Great outdoor pool (that opens at 7am weekdays, indoor pool at 6:30am)."

Cons:

• "Decent pool bit on the small side, they should really have a chilled lane."
• "You no longer get a wristband to pop in and out."
• "The sauna - which I hoped to use - was not working and the indoor pool closed completely for repair."
• "The outdoor pool is ok, just overcrowded due to Indoor pool being closed to public."

Facility Amenities

Pros:

• "Suits, caps, and goggles available for purchase."
• "An open air, outdoor pool in Central London!"
• "There is an amazing poolside sauna outdoors that you don't have to pay extra for."
• "A real tonic, it has become a personal, weekly must-go treat."

Cons:

• "Children under 11 can only swim weekends 10.30 am til 1.30 pm."
• "No smoking, yet vapers can vape away."
• "It is beyond tired, it looks knackered."

Accessibility and Convenience

Pros:

• "Easy to download the app and add a credit card and make a reservation."
• "There are a variety on Locket sizes, including nice big ones for big kit bags."
• "Having 3 courts ensures pretty good availability almost always ensuring your desired time can be booked."

Cons:

• "The lockers take a non-returnable token."
• "Carry a few 20p coins and a bag so that you don't have to open the locker multiple times."

Value for Money

Pros:

• "For a city centre facility, it is relatively well priced."
• "The yearly pass is worth it if you live in the borough."
• "Even the drinks are not expensive."
• "For the location and the facilities (when all in working order), you do get a lot for your money."

Cons:

• "Raising prices but not investing back into the facilities."
• "The costs are creeping up and yet the investment in the centre isn’t visible."