Equity Estate Agents Reviews Summary

Customer Service

Pros:

• "Equity estate agency, they are very reliable and helpful."
• "Extremely pleased with the service from the beginning to the end, it has been seamless and hassle free."
• "Saby in particular was my main point of contact from start to finish and I found her to be very honest, professional."
• "Stanley provided a top service and was really helpful. Always provides accurate information that is correct and professional."
• "The Lettings Team at Equity Estate Agents were exceptional. Harry Pulford and Stanley Chamberlain were tasked with doing the 30+ viewings of my property arranged by Equity over 8 weeks."
• "Saby was outstanding, attentive to detail, quick with her responses, professional and well informed which helped with tackling any queries."
• "Darren provided fantastic service, his communication skills were brilliant, he was always quick to respond with any queries I had."
• "Great experience with Equity for renting out my house. Thorough and professional approach from start."

Cons:

• "I have rented a flat recently through Equity Estate Agents. I would like to thank the team. Especially Stanley helped me a lot during renting process."
• "I have been with equity for many years now. I have had some issues which has been sorted out in the right manner."
• "I have recently sold my property through Equity Estate Agents. I was very impressed with the professional service and how quickly they responded to any queries I had."
• "I first used Equity back in 2006 to sell my house in EN2. They hadn't long opened the first office in Lancaster Road and it seemed logical to use an Agent who was so close to where we lived."
• "I have experienced the most outstanding service from this organisation. They are professional and are timely with their response and supported me very well."
• "I am very pleased with the customer service, all the staff is very professional and friendly. Especially I can say big thank you to Gina for her help during all the way to find and to rent a house."
• "Had really good experience with this agent. Everything ran really professionally & smoothly thanks to the help of Naz."
• "Darren & Helen the staff at EQUITY extremely helpful to me in the sale of my property."

Professionalism and Efficiency

Pros:

• "Saby is honest is her marketing and thorough too."
• "The whole team seem friendly, approachable and listened to my requests and issues."
• "In all my years of using estate agents these have been the best."
• "They tried to be as useful as they could, which was much appreciated."
• "A great experience with equity estate team in Enfield! Big big thank you to Saby for always keeping me updated."
• "I recently used Equity Estate Agent to purchase a property and I found everyone I've dealt with to be friendly and professional."
• "I could not be happier with the service I received from Equity."
• "The whole process and transition of moving houses is usually stressful but was amazingly made simple through great communication and thoroughness."

Cons:

• "Equity is a disreputable business, I always had a guttural feeling of prejudice with the staff."
• "Equity Enfield Highway offered minimal assistance on section 21 advice, section 8 advice and other legal matters."
• "the worst agency I have met in the UK for 10 years. without responsibility, doesn't get involved, doesn't help people, gives you wrong information and never sure about them."
• "This is the first time we go with agency and had a terrible experience."
• "Trying hard to get a house from them. But looks like staff needs more training."
• "Very disappointing service, nobody ever calls you back as promised, your online infirmation requests and viewing requests are ignored."
• "Not happy with them, they play the game to see there properties, then sorry landlord didn't like you."
• "I had a viewing arranged for today on a 2 bed flat on Brimsdown Avenue EN3. As expected the agent called me in the morning to confirm my attendance to which I confirm I will still be. I arrived at the viewing 5 minutes early but the agent wasn’t there."