Address: 67 Melton Rd, West Bridgford, Nottingham NG2 6EN, United Kingdom
Phone: +441159814400
Rating: 4.7
based on 186 reviews.
Professionalism and Expertise
Pros:
"He made me feel at ease and I couldn't believe how quickly it was over."
"She was excellent and kept me informed about what she was going to do throughout I came out of her surgery feeling reassured that my treatment was going to plan an excellent service again many thanks to all the staff."
"I would recommend anyone thinking about cosmetic work on their teeth to look at Kiren's Instagram page to see how the teeth are prepared prior to cosmetic work."
"The dental nurse Natalie was very friendly and calm, putting me at ease straight away."
"Bernardo explained to me how the check-up would proceed and set about the task with professional ease, explaining everything as he went along."
"Dr Johal has been treating me for over a year for some complex and delicate procedures, and she is remarkably talented and professional."
"I needed complex denture replacement and Jamie gave the most meticulous examination and fitting, taking as much time as was required for the perfect fit."
Cons:
"Be aware that if you are getting braces these are being done by a DENTIST (not specially trained in moving teeth) and not an ORTHODONTIST."
"I wouldn’t recommend this place at all, a year and a half ago approximately, I chipped my tooth and had composite bonding done here for £500... a week ago I started experiencing excruciating, unbearable pain from this tooth."
"The crown came off after a few weeks which sent the whole process back to square one."
"Cannot make any decisions and seemed like Dr. Kalpesh Bohara was not bothered."
"ALWAYS GET A SECOND OPINION AND GO TO A NHS DENTIST INSTEAD (NHS dentists actually care about your teeth more than making money!)."
"So I went to hygienist there and... Not sure what she did, but she didn’t make my teeth better for any milligram."
"Awful experience, made me feel so self conscious telling me my teeth were so bad."
Customer Service and Communication
Pros:
"Everyone you see working there always has a smile on their face and makes every appointment seem effortless."
"Reception staff are lovely and really helpful."
"The staff are all friendly and efficient and the place is immaculate!"
"All the staff are lovely and caring, I look forward to seeing them all when I go!"
"The receptionists and assistants too were always kind polite and helpful."
"The staff are all very professional, as well as friendly and welcoming."
"I was impressed by their efficiency and their good communication skills."
Cons:
"I emailed explaining my experience and asked for a refund for the next appointment I booked which I felt pressured to book. They called me back just to refund me, no apology, nothing!"
"Very difficult to communicate with the Dental suite in Nottingham or book an appointment."
"I'd be really happy if they stopped spamming my email address at 4:00 a.m. with messages asking if I am still interested in their services."
"Just had a consultation - very confusing system didn't work so sat waiting for a call that wouldn't have happened."
"Being constantly spammed with marketing emails/calls then demands for an outstanding payment for a cancelled appointment which was never even confirmed in the first place."
"I was promised a call back in maximum 4 hours, this phone call didn’t come through until 4 days later."
"Loved the service and the hygienist working there but will now never use them again."
Results and Satisfaction
Pros:
"My smile is a mirror image of pre-injury not even my mother can tell the difference."
"I am incredibly pleased with the results I got, and had previously thought I would have to spend thousands on veneers to get my teeth to look the way they did."
"My teeth look and feel great."
"I am absolutely over the moon with the results, my confidence is through the roof and I cannot stop showing off my new smile."
"The result was better than I could ever have hoped for, it looks so natural and fits in with my real teeth perfectly!"
"My teeth have never looked so good."
"I have had so many compliments on my teeth and even had a fellow dentist comment on what an amazing job she’s done."