Jolene Bakery & Restaurant Reviews Summary

Ambience and Atmosphere

Pros:

• "Loved the ambience of the place, lovely spot for a date night."
• "From the moment you walk in you’re greeted with a warm environment and equally warm wait staff."
• "Love the ambience and the food."
• "Really good and I recommend! Loved the cozy atmosphere."
• "Loved the vibe and atmosphere of this restaurant!"
• "The atmosphere is down to earth, the orange wine recommendation was fruity and fresh."
• "The atmosphere in the venue was nice and relaxed and the staff were extremely friendly and attentive."

Cons:

• "Service is really poor. Feels that the waiters are more interested to look cool rather than taking care of the customers."
• "The service was not up to par for London prices."
• "The staff on till saw me standing an walked past me multiple times with a straight face."
• "Staff are mostly quite rude and unpleasant."

Food Quality and Variety

Pros:

• "The food speaks for itself, each dish full of flavour and complementing the next."
• "Came here with friends before and the pasta was impressive."
• "I had a chocolate bun and the summer berry booch, and it was really really yummy."
• "The frigetelli peppers with cucumber, yogurt and herbs, spices and dukkah was incredible."
• "The focaccia, cod/potato dip and the pappardelle ragu pasta were particularly good."
• "Every dish was amazing. Incredible combination of flavours on all dishes."

Cons:

• "The food and the vibe was actually nice(the portion was small tho) but the service.. was so bad."
• "Service was not up to par for London prices."
• "The food was nice but overpriced for the portions and nothing special."
• "Great atmosphere but the staff are unbelievably rude - makes the whole experience deeply unpleasant."

Service and Staff

Pros:

• "Staff were super friendly and lovely, and even went out of their way to celebrate my birthday."
• "Staff really went out of their way to be friendly and helpful."
• "The staff are so friendly and welcoming."
• "Friendly casual service was welcome and paired well with the delicious dishes."
• "The staff were all friendly. We had anchovies and garlic bread to start and the latter was the best garlic bread I’ve tasted in my whole life!"

Cons:

• "It took over 20 minutes just to have a bill."
• "The service is really poor. Feels that the waiters are more interested to look cool rather than taking care of the customers."
• "The staff are mostly quite rude and unpleasant."
• "Service is amazing, the value just isn't there."