Lala's Restaurant & Banqueting Reviews Summary

Food Quality

Pros:

• "Consistently good quality food, very tasty."
• "The food was absolutely delicious."
• "The curries were superb. As were the pilau rice and naan."
• "The ingredients were fresh, and all cooked to perfection."
• "Traditional nihari served and was absolutely delicious."
• "The food is excellent. Always make to perfection."
• "I came for a meal with a few of the lads, the food was absolutely delicious."

Cons:

• "Keema madras was like they put a bag of sugar in it."
• "Absolute dog food no flavours."
• "Chicken tikka had been marinated but not cooked over charcoal like stated on the menu."
• "Had a large mixed grill chicken wings tasted of fish obviously cooked in same oil."
• "Mixed starters were all undercooked pink in middle."
• "The food was freezing I had to microwave my curry to make it warm."
• "Ordered a chicken korma for delivery... it was just like soup."

Service

Pros:

• "Nothing was too much trouble, went above and beyond and was a lifesaver."
• "The young members of staff Sanaa, Maryiam, Manny, Saf and Usman looking after our guests were just as brilliant, friendly and welcoming."
• "Staff incredibly welcoming; they are always attentive."
• "Very helpful and friendly members of the team."
• "The service given by Maryiam was excellent, she was polite, pleasant and very helpful."
• "The staff are very efficient and friendly."
• "The staff were really friendly and took the time to talk to you."

Cons:

• "Service was below par, the girl serving on was disinterested."
• "The food was very slow to appear."
• "Appalling rude ignorant staff."
• "The management and staff really let down the whole experience."
• "The customer service is shocking, I don't like being addressed as 'love' or 'darlin'."
• "Service very poor, rushing the food out and piling it on the tables before clearing the other food first."
• "Food was served cold, cutlery and glasses were dirty and not enough."

Ambiance and Decor

Pros:

• "The wedding hall was very luxurious and spacious."
• "What a Gem, it's like stepping into a wonderland with service and great tasting food served hot, second to none."
• "We're just driving past and saw this good looking trendy restaurant so decided to visit for an early meal and we wasn't disappointed, even more boutique inside."
• "I dunno if they were doing it on purpose, but I loved the cheesy decor, the fake zebra skin upholstery and crazy chandeliers."
• "Good decor and nice atmosphere."
• "Beautiful chandeliers. Great service."
• "Very well decorated and good atmosphere."

Cons:

• "It’s appalling that he charged us £50 for a table covered with a dirty tablecloth."
• "The place was very unhygienic and the utensils were sticky."
• "LaLa's in Batley used to be amazing. However, it has deteriorated badly."
• "The lighting made it like we were in a fish tank with drivers going passed on the main road."
• "No atmosphere."
• "The opulent decor didn't go with the plain food."
• "It's all glitz and Las Vegas, loud music, awful atmosphere."