Bertha's Pizza Reviews Summary

Food Quality

Pros:

• "The honey chilli pepperoni pizza is like nothing I’ve had before."
• "The sour dough base is perfect and slow fermented for a really light and crisp base."
• "Pizzas that smell like I've never smelled pizza before - and they taste just as good."
• "The pizzas are super tasty, with fresh ingredients and soft but crispy sourdough bases and crusts."
• "The food on offer was original and first rate."
• "The food was excellent - perfectly cooked pizza with the right level of char."
• "The cheese is excellent, the tomato has beautiful flavour and is thick (and a bit watery) and the base has incredible charring which gives a wonderful flavour."

Cons:

• "Pizza was tasty, if a bit pretentious."
• "Starters arrived incorrect and then waited over an hour for four pizzas which turned up undercooked, doughy, lacking in toppings."
• "Today I had a Margherita pizza from them, but it was not delicious and there was no smell like other restaurants that make pizza."
• "The pizzas were disappointing."
• "Pizza's were lacking in flavour overall and way too much sauce, leaving them very soggy."
• "Both pizzas were flaccid with the margherita covered in what could only be described as Heinz baked beans coloured sauce."
• "All pizzas we tried were soggy, wet and undercooked (with a weird taste)."

Service

Pros:

• "Friendly and very welcoming staff, by far the best Pizza we've had in a long time."
• "Really friendly service and fun tunes."
• "Very friendly & relaxe atmosphere - we'll definitely be returning."
• "Staff were friendly and everything was very straight forward."
• "The customer service was amazing- friendly, not pushy at all but very attentive."
• "The staff very friendly and helpful."
• "Service was prompt and friendly."

Cons:

• "A small place and no options for booking tables for smaller parties."
• "The waiter never bothered to ask us whether we were enjoying our meals."
• "The waitress was really bloody snooty about it."
• "They charged a cakeage fee £10, we were not made aware of this upon arrival."
• "Waitresses could know more about the food and drink options."
• "Not attentive service at all."
• "None of the staff bothered to apologise during that time or explain why the food was taking that long."

Ambiance

Pros:

• "Really great service, very attentive staff, AMAZING cocktails."
• "Great atmosphere, great barman …perfect evening."
• "The overall appearance/ambiance of the restaurant was really cute. The fairy lights were a nice touch - ideal for a cute date night."
• "The place has a lovely atmosphere - laid back, lively without feeling crowded or noisy, and very welcoming."
• "Friendly staff and nice environment."
• "The main restaurant space is a big airy loft space with lovely timber beams."
• "Nice and friendly staff and set in a really nice and contemporary venue."

Cons:

• "It gets a little loud upstairs and maybe some artwork could soak up some noise."
• "Waited 5 minutes to have our existence acknowledged before finally getting seated on stools."
• "We were seated upstairs along a bar rail; not the most ambient setting opposed to the regular tables."
• "Also, the upstairs area could use some decorating, empty walls are a bit boring."
• "We just wanted to leave the tense atmosphere."
• "We sat upstairs and found it a little bare and sparse, hence only 3/5 for atmosphere."
• "We were told twice that they wanted the table back by 8.30pm."

Value

Pros:

• "For the quality and flavour of the meal, I think pricing is more than reasonable."
• "The price of the pizza is pretty reasonable."
• "Very good value and very competent service."
• "Great commitment to organic, high quality ingredients."
• "All ingredients are high quality and locally sourced which is great to see."
• "It was the freshiest pizza 🍕 I've EVER tasted and above all. Extremely reasonable priced."
• "The food is traditional and of a very good standard."

Cons:

• "They didn't have chips (oh my god)."
• "Ultimately the pizza was too expensive for what I got."
• "£6 a pint of daft ale is way too expensive!"
• "The vegan 'sausage' is just a very dry stuffing."
• "The gratuity charge of 12.5% felt forced and non-discretionary."
• "A bit disappointed when a side salad was bought out and it was just a pile of leaves for £6 you expect better."
• "Overall I would rate the place 4/10 expensive for what it is and not great flavours."