Pizza Express Reviews Summary

Food Quality

Pros:

• "The food was delicious, between 5 of us we had pizza, lasagne and pasta, all of which came quite quick to our table and can honestly say we enjoyed every bite."
• "The food was to a high standard and a great price."
• "Wonderful food. Very accessible and even allow wheelchairs to be charged whilst you're there."
• "Food was excellent, customer service was excellent, atmosphere was excellent."
• "Everything we ordered was tasty, and presented really nicely too."
• "Food was fresh, piping hot and very tasty."
• "One of the cleanest most flavorful pizzas in the world."

Cons:

• "After waiting over 40 min my son's 1st pizza freezing cold so sent it back and the second one hardly any cheese on, then a lovely hair in my friend's son's pizza embedded in his pizza dough."
• "Didn't like the burnt bits on the underside of our pizzas."
• "Food was terrible. I'm sure it was simply reheated microwave meal."
• "Pizza was terrible (soaked with green pepper) and drinks arrived way before food."
• "Neither dish actually had any flavour to it. It was just lukewarm pasta."
• "Salad was disappointing, pizzas, nothing special, Canoloni was underheated."
• "The pizza was stone cold, not just cooled slightly from being sat at the table, simply frozen."

Service

Pros:

• "Staff really nice & very helpful especially waiter called Alex nothing was any bother to him couldn't do enough for us."
• "Big shout out to Sadie S as well for our service and help."
• "Kifaya was absolutely lovely, super service - knew when to do a table check, but wasn't overbearing."
• "Lovely lunch yesterday with Mum...served by Monica who was really helpful."
• "Great service and yummy gluten free options."
• "The staff are so friendly and the food is very nice."
• "Great and friendly service by Emanuele at the bar and by Jurga and Monica at the table."

Cons:

• "Staff member refused to give me a table for one as 'we're only taking reserved bookings tonight'."
• "Very understaffed."
• "Terrible experience, waitress refused to serve us and was rude."
• "Only problem was the service was a bit slow."
• "We waited to be seated in the not too busy restaurant... Another customer walked in and stood right next to us and a server had addressed her right away and didn't even look in our direction."
• "Manager was rude, initially put us on a tiny table in the corner."
• "Service poor and food very expensive for the portion size."

Atmosphere

Pros:

• "Atmosphere in the restaurant was fantastic as well, just what was needed after a morning shopping."
• "Family of 5 went out for my daughter's graduation meal. A nice gentleman was out waiter & he was ever so attentive. Lovely food & lovely atmosphere 🍕🍕🍕"
• "Lovely venue, great food and outstanding service."
• "Visited Wed evening quite enough but still lovely atmosphere."
• "Service was great, food was delicious and it had good atmosphere."
• "Location is fantastic and food as always is really great."
• "The servers were fabulous! Especially the girl with blonde hair and the older woman with black hair."

Cons:

• "Quite a noisy environment."
• "Restaurant itself was quite dark and very cold."
• "The restaurant was very busy when we visited and there is not much space between tables so this might be something to think about."
• "The Ladies toilets were a disgrace."
• "Outside eating was freezing due to the north wind."
• "No sense of logic in table seating."
• "The bottom of the pizza was quite oily, rather than the usual dustiness from flour."

Value

Pros:

• "Always grab a voucher from somewhere before you turn up because they're always going."
• "We used 2 Tastecards to get 2 for 1 for 4 people."
• "Love this place especially with my tastecard which makes it brilliant value."
• "Students get a wonderful 40% off with NUS extra."
• "When we applied a deal from the app it was very affordable even as a student."
• "Had a 2 for £10 voucher this was excellent value."
• "You can use your Tesco Clubcard Vouchers here which really helped out."

Cons:

• "Food and service was excellent, as always with Pizza Express I found it expensive for what it is- but that's why God invented Tesco Clubcard Vouchers."
• "Has Coeliac UK certified pizzas & sides! Overpriced for the size of pizza."
• "Bit pricey but there's offers on constantly so just time your visit to the corresponding days."
• "Food was terrible. I'm sure it was simply reheated microwave meal."
• "The only thing that is annoying is the fact that it doesn't have any draught beer, it sells only Peroni bottle small around £3 and large bottle for over £6."
• "Service poor and food very expensive for the portion size."
• "Way overpriced for what it is."