Franco Manca Leeds Reviews Summary

Pizza Quality

Pros:

• "The pizzas were absolutely perfect - thin base but didn’t fall apart when cut or torn."
• "Really good and fresh toppings the sourdough is to die for."
• "Best pizza I had in awhile, especially the crust are soft and chewy."
• "Consistently offer a high standard pizza even through delivery."
• "Extremely high quality ingredients. Can taste each individual flavour. Absolutely amazing."
• "The pizza was cooked to perfection, little black spots but no where overdone, exactly how they do it in Naples."
• "Authentic Neapolitan style - thin, sourdough base (the crust has great chew) with simple toppings."
• "Great food, nice selection, great price £40 during help out eat out for 5 people having 3 courses."

Cons:

• "The pizza was doughy! I felt like I was eating a dough."
• "The pizzas were more similar to something you would get from a delivery rather than cooked in an oven a few meters from the table."
• "Lots of crust and could have done with more toppings including only a small amount of cheese."
• "Could have done with more toppings on the pizza/spread out across the whole pizza and they were a little overdone."
• "Mediocre bitter flavour and dry texture of the dough is so much more noticeable."
• "I ordered a chorizo pizza my friend ordered the pizza with lamb sausage. Very nice flavours, maybe could have been a little crisper base."
• "My complaint would be that my pizza was burnt on the bottom so it was like eating burnt toast."
• "Service was poor and food average at best. Ironically the service charge was automatically added, presumably because no-one would pay it by choice."

Service and Staff

Pros:

• "The customer services were great too."
• "First time trying Franco Manca. Good service and friendly staff."
• "The staff & service was great. I was there with my kids and the place felt family friendly."
• "The service provided by the staff who attended to me was incredibly fantastic!"
• "The service was fast, took less than 10mins for food to arrive."
• "Fantastic service, we got the two pizzas for £15 offer and both were delicious."
• "Staff were very friendly and helpful, even apologising for the delay with our food which surprised us as we didn't think we had waited long."
• "Great service from Ned & Helen. Thank you guys so much, great choice of wine and we loved how bubbly and attentive you guys were."

Cons:

• "We went for pizza tonight and got served by the two most lovely gentleman! Both had something interesting to say and seemed genuinely interested and happy to hold conversation with us and customers around us."
• "Service was ok, pizza was nice but lacked cheese, and should be more clear what bases come on the pizzas as I was expecting a tomato base and it wasn’t."
• "Service was not great, had to sit there for a while for service, when it wasn't that busy. It was cramped, so other customers bumped into me while I was eating when they walked past."
• "A service charge was automatically added to my bill. When I asked for it to be removed, the server asked me why."
• "The service is an absolute mess. I have been calling the waiter for so many times and she acts like she does not hear."
• "Great food but the staff were rude and trying to rush us out. It’s a shame because the food was brilliant but won’t be returning due to the poor customer service."
• "We went as a group of 30 people, it said there was a discount for groups, but myself and others didn't get it."
• "Service was poor and food average at best."