The Range, Bournemouth Reviews Summary

Customer Service

Pros:

• "Staff are attentive and helpful!"
• "Served very quickly by friendly staff."
• "Cashier who served me in the end was very friendly and offered good service."
• "A very helpful lady called Margaret in the curtain dept kindly helped us sort everything out."
• "The few times we have needed help, staff have always been friendly and knowledgeable."
• "The staff are usually lovely."
• "The staff are helpful, plentiful and friendly."

Cons:

• "I will not be going back to this store as did not feel safe shopping there far too many staff not wearing a face covering 😒"
• "Disgusting customer service 😡😡😡😡"
• "The staff at the tills are as miserable as sin."
• "The manager just stood there, no customer care involved and just said, 'it's company policy' over and over again like a robot."
• "No smiles from staff not very helpful wouldn't use the cafe again awful experience."
• "The biggest bug bear is the staff that work here, what a bunch of zombies."
• "The staff is very unappreciated."

Product Selection

Pros:

• "Good value items.. nearly always end up spending between £50 to £100 per visit so be careful to buy only what you need."
• "We love our new sofa and it was a bargain."
• "The range offers a comprehensive range of options for your home, from DIY items and household cleaning, to arts and crafts, fabrics and outdoor clothing."
• "An excellent selection of everyday household goods."
• "This store stocks just about everything you need for the home and garden as well as an array of arts and crafts, clothing and kids stuff."
• "It would difficult to list all the things that The Range stocks. Household, DIY, garden, pet supplies, kitchen, art, and so on ......."
• "Great for crafting, art, toys, outdoor garden equipment and decorative products for inside and outside the home."

Cons:

• "This review is for the display fish tank, which is completely overstocked."
• "Very disappointed. Bought a ready built wardrobe and because we have got a van we were able to take it home ourselves. When we got home it felt so so heavy."
• "Called for 3 things but they didn't have any of them."
• "I love the range and have always gone but I’ve had so many problems with them pricing things wrong."
• "The rattan was split in places and completely substandard."
• "Mostly good accessibility for wheelchair user though some displays and stands make aisles to narrow to pass."
• "Poor quality goods. Ordered an outdoor bench and was sent in a disgusting condition."

Store Experience

Pros:

• "A nice coffee shop upstairs so you can have a cuppa and a break in between shopping."
• "Shop itself is fine, lots on sale at reasonable prices."
• "I must say the Christmas display was worth the journey alone."
• "The parking is plentiful and the access is easy."
• "My Daughter and I brought everything we were looking for all under one roof."
• "Has a nice cafe upstairs, good for a coffee and snack."
• "Nice little cafe here, but very limited items served."