"Great big store with plenty of space between each aisle and two floors."
"The home department has such a variety, all displayed either by colours or patterns."
"Large store, plenty of choice although the tools and power tool selection is quite limited."
"The Range had a great selection of goods in store."
"This visit I was looking at wallpaper and the choice was wonderful and so were the prices!"
"Love this shop anyway but this particular range had a huge outdoor garden section with furniture put together that was great."
"The issue is that the shop is very poorly planned out."
"Plenty of room to move around and a nice cafe to rest in."
Cons:
"The centre itself is quite nice. The travelator to walk upstairs was out of order, but no big deal."
"Visited today, and very disappointed that garden ornaments not priced up."
"Some real bargain. Visited the cafe at lunchtime, and was told they were not doing any hot food because they had a busy morning."
"The Range still as wonderful as ever, the store now has the added bonus of its own in store Iceland."
"This place has lots of variety in stock. Its OK if you are an able healthy person, but if you have a pram/need a wheelchair or can't jump the half blocked isles, you'll be in for a rough ride."
"I'm updating my review although I am reducing the stars, not increasing! Many of the items I needed were unpriced."
"The usual Range experience but more so this time - passageways cluttered with boxes some part unpacked."
"Good products , some staff were great while others not so good."
Customer Service
Pros:
"Staff seemed good and willing to help out with enquiries and service."
"The staff I spoke to were attentive and helpful despite closing in 15 minutes."
"All staff were extremely helpful but a special mention to Will on the Tills he was extremely helpful and polite."
"Super shop!! Got almost everything gorgeous home at a reasonable price."
"The Range has always been good to me, would you believe it they have quite the range of stuff to buy there!"
"The friendliest, kindest staff who helped me and I ended up spending over £600."
"The staff that served myself and my mum were lovely and so so helpful."
"The Range has a brilliant variety of anything and everything, something that has been lost with the online shopping evolution."
Cons:
"A member of staff they said no but they would ask their supervisor if I could buy one from the stock they left me stand up for ten minutes and they. Never came back that a bad mark."
"What happened to members of staff, having a healthy level of personal hygiene?"
"Very rude and condescending member of staff in the cafe."
"Horrendous. Her finger nails were also DISGUSTINGLY dirty...train your staff Range!!"
"To many other bad experiences with this store in Rhyl, such as when purchasing glass vases, they had nothing to wrap around them?"
"There are many items not where the shelf label is and In some cases not even on the correct shelf."
"Customer service in Romford, perhaps they could do an away day with the passionate Rhyl team."
"The item I wanted was a different price than on the shelf. I was all but accused if moving the item to the lower price."
Product Quality
Pros:
"Large store, plenty of choice although the tools and power tool selection is quite limited I could still buy an electric grinder for under £20."
"Super shop!! Got almost everything gorgeous home at a reasonable price."
"Good quality and great prices are what count and the prices are out of this world."
"Great products at reasonable prices but the lack of staff lets it down."
"Although certain items can be a bit pricey, they are well worth it."
"Great store for the local area with loads of choice and free parking."
"The Range covers a multitude of items from craft items, toys, garden and home wares to pet supplies and toiletries etc."
"Impressive large store. Various things for every room in the house."
Cons:
"The grinder was rubbish and died within 5 seconds, literally 5 seconds of being used."
"Not happy with the Range, bought 2 settees off them in July of this year when you put the foot rest up it creeks and bangs, one side has a large rip in it."
"The WORST experience using the range !!! If you order anything online, do not trust the delivered by date."
"Ordered a spare ribs, and sweet and sour king prawn with chips last night. Totally disgusting."
"Bought a bin for my friend for his new house, when I gave it to him he opened it and it was completely broken mate."
"Lack of craft stock labels price peeled off no one upstairs to ask so got few bits but disappointed in the card stock and prices."
"I was charged more on an item than it was priced on shelf."
"Bought hot tub had set up for two days and all it’s doing Is tripping tried calling store to be hung up on 3 times n laughed at and spoken to like pure rubbish & they will not refund or replace this faulty item."
Price and Value
Pros:
"Large store, plenty of choice although the tools and power tool selection is quite limited I could still buy an electric grinder for under £20."
"Super shop!! Got almost everything gorgeous home at a reasonable price."
"Good quality and great prices are what count and the prices are out of this world."
"Great products at reasonable prices but the lack of staff lets it down."
"Although certain items can be a bit pricey, they are well worth it."
"Great store for the local area with loads of choice and free parking."
"The Range covers a multitude of items from craft items, toys, garden and home wares to pet supplies and toiletries etc."
"Impressive large store. Various things for every room in the house."
Cons:
"The WORST experience using the range !!! If you order anything online, do not trust the delivered by date."
"Went in looking for Christmas lights they have many Christmas items already but not the lights we wanted, also the prices of items in there put me off."
"The prices on the shelf are often more expensive when you get to the till, and The Range refuse to honour the ticket price on the shelf."
"Lack of craft stock labels price peeled off no one upstairs to ask so got few bits but disappointed in the card stock and prices."
"I was charged more on an item than it was priced on shelf."
"Bought hot tub had set up for two days and all it’s doing Is tripping tried calling store to be hung up on 3 times n laughed at and spoken to like pure rubbish & they will not refund or replace this faulty item."
"This store falsely advertises their products at a lower price, even the manager (Dan) said a whole aisle of items needed changing as the prices and old tickets behind were wrong!"
"Very disappointed and feeling a bit ripped off! I bought six items and with four of them the price at the till was higher than the marked price, in two cases it was almost double!!"