Star Tyres UK LTD Reviews Summary

Price and Value

Pros:

• "Price was fair enough and job was to standard."
• "Good prices quick service and good tyres."
• "Sorted us out with quality mid range tyres for £55 each fitted!"
• "The price is very good too."
• "Repair cost was very good value at £15 too."
• "Great service, great price."
• "They were quick, efficient, pleasant & cheap."

Cons:

• "Was given a price of £65 per mid-range tyre reduced to £55 if 4 fitted. Then I was told that was for budget ones."
• "I had a puncture repair done and was charged £20 when the price on the website was £12.50."
• "Went there for run flat tyres for my Mot, was advised a price which I agreed, only to find out at the till that it was double..?"
• "Quoted £10 - £15 on the phone for puncture repair. Got there, they did the job then charged me £18."
• "It usto was a great service but nomore- If You buy it online it's minimum 15pounds cheaper per tire - they try to charge you for a lot of extras like alignment."
• "Pretty poor service. Tried charging me £10 more than the agreed price."
• "Had to get a new tyre urgently. Asked for a part worn for the rear of my car @ £40... Only when I got home I realized it is also a remoulded tyre !!!"

Customer Service

Pros:

• "Been going here since I passed my test in 2013. 10 years of excellent service."
• "Great service, mobile van arrived within an hour of calling and replaced flat and totally damaged tyre."
• "Very quick service and warm waiting room with free hot drinks, very welcoming."
• "Quick service, friendly, welcoming and efficient…."
• "Been here twice over the last 2 years, both times staff were helpful, had good and honest opinions."
• "Very approachable, do the job while you watch. Give you many options but are honest about price and work it would involve."
• "Good staff, good to chat to about tyres, free coffee, totally attentive."

Cons:

• "STAY AWAY FROM THIS COMPANY."
• "DO NOT USE!!! ABSOLUTELY AWFUL! If I could leave a zero star I would."
• "NO REPLY NEEDED FROM STAR TYRES !!!!"
• "These guys pretend to be professional but they do not do a good job. Beware."
• "Typical service from unskilled people."
• "I would not recommended Star Tyres! A few years ago maybe but they have changed and for the worse unfortunately."
• "This is the worst place ever on earth, the two brothers who own the place are very rude and disrespectful."

Quality of Work

Pros:

• "I would say they are more honest than most tyre places but things can always be missed."
• "Good prices quick service and good tyres."
• "Been here twice over the last 2 years, both times staff were helpful, had good and honest opinions."
• "Very approachable, do the job while you watch. Give you many options but are honest about price and work it would involve."
• "Star Tyres trusted not to compromise with quality and reliable services."
• "The mobile fitter Sumair and his colleague were very polite and professional, we would definitely recommend."
• "Always been a good services provided with quality range of tyre."

Cons:

• "4 wheel alignment - Only 3 wheels where adjusted with one not touched & left out of alignment."
• "I had all my tyres replaced 6 weeks ago here for brand new ones and they also informed me my tracking needed doing so I got this done. Today I went to my well known mechanic and they informed me not only do I need all new tyres AGAIN but also the tracking needs doing."
• "Checked the tyre pressures when I got home, one was 53psi the other 17psi & was flat by morning!"
• "Illegally repaired tyres. Avoid like the plague."
• "Typical service from unskilled people."
• "Went to this place a few months back and got some new-like tyres on. Went for an MOT today and failed for one reason. Reason being the tyres on my car are meant to be 225 and Star Tyres put 215s on... Ridiculous for a tyre company."
• "Had new tires put on all around the car 2 months ago and paid for the more expensive tracking to find out during a service that the tracking is way off and all the tires need replacing already."