Humberstones Homes Reviews Summary

Category: Real estate agency Birmingham

Address: 787 Hagley Rd W, Quinton, Birmingham B32 1AJ, United Kingdom

Phone: +441214221188

Rating: 4.8
based on 186 reviews.

Customer Service

Pros:

  • "Adam and other his colleagues were really helpful and attentive every step of the way."
  • "Cannot fault the staff who kept me well informed throughout."
  • "I have dealt with both Natalie and Adam and they have always been willing to help and offered meaningful advice."
  • "Ian, Sue, Adam were all lovely, they kept us up to date at each stage of the process and were always very proactive in resolving any issues that arose."
  • "Everyone is very friendly."
  • "Shout out to Sue Weaver who clearly cares about her clients, both sellers and buyers."
  • "All the staff I have spoken to at Humberstones have been nothing but helpful."

Cons:

  • "The staff needs a big improvement how to talk with the people."
  • "The lady show us the house was very rude and uninteresting at all."
  • "Turned out unpleasant in the end dealt with these a few times when selling and buying houses."
  • "Told them my life story, got child care sorted, fought through the Common Wealth Games traffic to get there, parked up and no agent available to the viewing."

Professionalism

Pros:

  • "They explain everything to you any problems you have they will help sort them out."
  • "Negotiations ran smoothly thanks to Lucy."
  • "Great, friendly, efficient service from Adam and Natalie."
  • "Hi have used Humberstones on four separate occasions and they have provided me with an honest and professional service."
  • "Many thanks to Natalie and all at Humberstones for a both professional and friendly sale of my house."
  • "Their honest, friendly and above all professional service is second to none."
  • "The excellent team dealt with every issue that came up professionally, ready to advise and act responsibly keeping both myself and the buyer fully informed at all times."

Cons:

  • "I was quite disappointed with the valuation I had arranged, as it seemed the gentleman from Humberstones had not done his full research."

Efficiency

Pros:

  • "They inspect the property every 6 months for any issues, so you know that you and the property are looked after."
  • "Sold our property through humberstones Quinton and they sold it very quickly!"
  • "Humberstones Homes managed the sale of my home quickly, efficiently and at a cost that was industry competitive."
  • "They were brilliantly attentive to all our queries and were always very swift to check in on us to give updates."
  • "The team were professional, courteous and above all they kept us informed at all points during the sale."
  • "House sold subject to contract within two days after 4 viewings."
  • "The whole team pushed through the sale of our property very quickly."

Cons:

  • "So yeah.. if you looking to rent or buy a house, it’s not the best place to go for."

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