Kallars Property Agents Reviews Summary

Agent Performance

Pros:

• "Chris is the best estate agent I've ever come across to date."
• "Thomas Izod has been super helpful in assisting us with this housing process."
• "Chris Whitfield was a responsive and helpful agent."
• "We had a great experience with our principal agent, Thomas."
• "My first time buying a property and it was a great experience with Kallars."
• "I just received my house keys today! Still offered many welcome things, very warm."
• "My first time selling a property and it was a great experience with Kallars! Tope in particular was super friendly."
• "Chris was awesome, I just moved to London from Hong Kong and he explained all the details in buying a flat."

Cons:

• "Craig, however, could perhaps operate with a little more finesse and patience, especially with first time buyers."
• "Have called this estate agent 4x in the past two weeks, each time being promised a call back. Have still not gotten a call back."
• "I rented with kallars for several years… AVOID. Firstly, there’s someone there called Thomas who is one of the rudest humans I've ever dealt with."
• "DO NOT USE THIS ESTATE AGENTS. Terrible service from Thomas and Stuart."
• "Horrific experience. Neither the landlord nor Kallars did anything during 6 years of renting via them."
• "Not recommended. I was about to complete a purchase in a chain when the seller pulled out at the last moment."
• "Your sign is totally out of keeping with the high st and 4x size of a regular for sale sign."
• "Unreliable and Incompetent at Communication. Upon our initial viewing being cancelled by email in extremely blunt terms."

Customer Service

Pros:

• "They've always been fast to respond to/resolve any issues."
• "Renting a new property with Kallars as of yesterday; the team, especially Lauren, were great in getting me through the process quickly."
• "Lauren is friendly and was responsive to my communications and questions."
• "Genuine consideration for its customers from my experience with them."
• "I would give 10*. Amazing service from all Kallars team."
• "Huge props to Louise Flynn who arranged an engineer to fix our problematic boiler, great communication and very kind!"
• "They helped me navigate an increasingly difficult selling market in 2022, found me a suitable buyer."
• "We just completed on a first-time property and found Kallars to be excellent throughout the process."

Cons:

• "SCAM - AVOID THIS AGENCY - SCAM. Absolutely terrible agency, don’t rent with them."
• "Take advantage of students/ young buyers we have had several problems including not having curtain poles to put up curtains since we moved in."
• "Staff are under skilled and often inept at simple communication."
• "Avoid. A family member used Kellars to find a rental property and was repeatedly lied to."
• "Very unprofessional and lack any honor and dignity. Have failed to communicate to us throughout the process."
• "Terrible experience. Me and my friend weren't able to stay at a property of theirs due to false information that was given to us."
• "Put us in a bidding war when we viewed the property. Sent all the furniture from my furnished flat to Malta half way through my tenancy."
• "Despite having some complications with my tenancy agreement Agents were always supportive and helpful solving the problems that arose."