LiFE Residential Canary Wharf Estate Agents Reviews Summary

Agent Support and Communication

Pros:

• "Kareem has kept us informed and guided us not on a hunch but with solid facts regarding the current rental market."
• "Good experience with LiFE Residential Canary Wharf so far - Harry Free has been super professional, efficient and communicative."
• "Marta Prodaniuk helped us in a very efficient and responsive way when we reported some maintenance issues."
• "Harry Free at LiFE Residential is excellent in both his proactiveness and communication."

Cons:

• "While we enjoyed our stay, we are extremely dissatisfied with Life Residential's approach to their customers."
• "The worst estate agent in Canary Wharf! Extremely unprofessional."
• "Terrible responsiveness to queries, ignoring emails, leaving repairs months to fix."
• "The property managers are unfriendly, unresponsive and unprofessional."

Efficiency and Effectiveness of Service

Pros:

• "I received a video of the flat on a Saturday, got a viewing on Monday and was moving in a week later thanks to Kareem's effective service."
• "Megan was also quick to reply and to attend to our needs. She's proficient in the onboarding process."
• "A smooth letting process and a great experience with the tenancy. Our property manager Gabriele went over and beyond to resolve our issues."
• "I've had the best experience with Amy Howe & Megan Thorton from viewing and onboarding process."

Cons:

• "Once they took the money they disappear. Never a reply to issues, we stay 8 month's without intercom."
• "Rented two years with life residential Canary Wharf and did enjoy the time whilst renting. Unfortunately, they have been extremely slow in returning the deposit."
• "It has been a smooth experience working with Life Residential, especially Mr Harkin and Mr Pearson to rent out our flat in Canary Wharf."
• "Found great place to live in E14 using this letting agency. Fast and competent, great experience."

Property Management and Maintenance

Pros:

• "Esmee had managed to get all our current issues resolved very promptly again after not having a dedicated property manager."
• "James who handled my case showed not only high degree of professionalism but also caring attitude as if a friend would."
• "A huge thanks to Gabriele for helping us with our move to Canary Wharf. Gabriele has been extremely effective in ensuring the landlord and the contractors took on board our concerns."
• "It was a great rental experience, from choosing the room to moving in. My manager Nicola Soper was very good."

Cons:

• "Probably the worst estate agent in Canary Wharf! They haven't even shown the common courtesy to let me know the property has been let."
• "Be careful with this company, me and my flat mate we run out after a year on 2 years contract in Canary Wharf."
• "These people are liars and not even humans. They really don’t care about anyone’s situation."
• "DEPOSIT BEING HELD FOR 3 + MONTHS!!!!! IGNORING OUR EMAILS!!!!!!! Worst agent ever."