Golf Kingdom Reviews Summary

Customer Service

Pros:

• "Polite and helpful staff!"
• "The staff? Outstanding."
• "Staff were friendly to the extent they allowed us a free game on the house."
• "The customer service from the staff in the car park and at the kiosk was excellent and very welcoming."
• "The staff are friendly and helpful and go out of their way to make you feel welcome"
• "staff are always smiling and very helpful and friendly even on an extremely hot day"
• "staff were very helpful and friendly"

Cons:

• "Very rude, inconsiderate staff Ended up not being able to play even tho a member booked for me."
• "The workers who worked there that day at the entrance, a young girl and a boy, were completely disrespectful and had a really terrible attitude, which I suspect was due to me and my friends religion and race, which put me off."
• "when we arrived the staff could not be bothered to help the staff they were just standing around., Their attitude was they thought they were doing you a favour for being there"
• "Customer service was terrible I booked online but I needed to discuss an issue so I call the number on the web site and they was not taking phone calls."
• "the staff could not be bothered and we're only interested in looking at their phones waiting to go home"
• "I was disappointed to have witnessed some really unprofessional behavior from someone who seemed to be of higher authority than the bar staff"
• "The staff at the adventure golf could be better informed with regard to disability or access tickets for the adventure golf"

Facilities & Maintenance

Pros:

• "Good covid measures in place with booking required in advance and people on hand in the car park to keep numbers manageable"
• "The course is very clean and very well maintained"
• "Played 18 holes mini golf and enjoyed the experience."
• "The area is clean and well kept"
• "Great atmosphere. Cafe and toilets on site. Free parking. Highly recommend!!"
• "Everything well maintained"
• "The site has plenty of free parking, the course is fun and clean with some pretty original holes, the Café was nice, staff were polite and if the main gate is open the course is nearly fully wheelchair accessible."

Cons:

• "Gents toilet facility was shameful, very unclean, very poor maintenance (toilet rocks too and throw)."
• "Sadly the TopTracer is not picking up the majority of shots at night and needs repairing"
• "One of the more expensive driving ranges in the area but not worth paying the extra £ given that the facilities aren't in good working order"
• "The crazy golf course is in pretty good condition but there were some areas in need of repair."
• "It would have been nice to have a little more sanitiser available, and one of the holes had torn 'grass' which made it trickier to play."
• "Some of the courses were water logged, which ruined the experience."
• "Lastly, it is very close to a junction that makes it very noisy."

Value for Money

Pros:

• "Had the most fun at Mobygolf with my grandson age 12 my granddaughter age 6 and myself age !!!!🤣 a great place that caters for all ages booked on line, easy parking fun time had by all thank you🏌️‍♀️🏌🏻‍♂️🏌️."
• "The various attractions and challenges at each of the holes are great fun to play with some unexpected surprises"
• "There’s offers to grab online to satisfy your pocket and you’ll always have a blast beating your friends and family at a game of mini golf here."
• "We normally buy tickets when on offer through Groupon this normally saves us about £7 for family entry compared to on the day price."
• "Only for 10 pounds per person!"
• "£20 for the day for crazy golf, football golf, real golf and a bucket of balls is superb."
• "This place is great! Be sure to visit during off-peak times as it won't be so crowded. Very well priced, 18 holes for £9 for adults and I think £6ish for kids."

Cons:

• "It's a little expensive for 18 holes."
• "it was boring and very overpriced for what we got, I paid for 4 adults and it came to £40+"
• "I also find the prices for adults very expensive!"
• "Only minor gripe is that it's a little expensive for 18 holes, we paid £19 and went found in about 50mins."
• "Charging £9.50 per adult for mini golf is grossly overpriced."
• "£30 for a round on weekends is also ridiculous."
• "I’m not sure however whether it is worth £11 per person as if you were a family of five this could work out quite expensive"

Accessibility & Inclusivity

Pros:

• "Easy access, a turn off the A12 dual carriageway."
• "Location is just off the A12 so easy to get to."
• "Large car park, easy to find and beautiful scenery to go with it."
• "Free parking and a nice bar for a snack, tea or a pint."
• "Free parking, snacks available on site."
• "There’s a big car park and restaurant."
• "The course has a concrete path all the way around and theming is very good."

Cons:

• "The only issue I have is the jump scare inside the waterfall"
• "But it would've been better if there had been seats or suitable sized bolders to sit on while the others took their turns"
• "Playing Golf was fun as our family activity. All ages can participate therefore it was great. The portable toilet provided was very disgusting therefore, for Toilet access you have to go to the main reception which is a bit of a walk away - obviously inconvenient for us as we had toddlers and young children."
• "The access to adventure golf is rather uneven and access for less mobile visitors isn't too good"
• "There was no toilets to use and for people with learning difficulties there was no seating around the golf course."
• "If they made this place from 4 years old, I do not understand the reason to add a horror touch (which definitely isn’t suitable for kids)!!!"
• "Although we had a great game of golf we found that if you haven't got a car and have to get a bus the entrance is quite a walk from the bus stop especially if you're getting on in years then you have to do that walk again to get to the course."

Experience & Atmosphere

Pros:

• "Excellent place to visit with family."
• "This is an amazing place to have friends with your family or a group of friend or adults going out to have some jolly fun!"
• "Had such a lovely family day out. Kids and adults alike enjoyed it so much!!!"
• "This was the first place I visited when the lockdown started to ease! It was an amazing place and the weather was perfect!"
• "Very enjoyable! And the waterfall and running/splashing water made for a nice atmosphere"
• "First time attending this venue with my 4 children. My 2 boys and twin daughters enjoyed the experience very much."
• "Visited yesterday with our teens and had just as much fun as when we used to bring them when they were younger."

Cons:

• "it was boring and very overpriced for what we got, I paid for 4 adults and it came to £40+"
• "It can get busy and the wait could be long or you feel a bit rushed around the course but it's because its unique to the area"
• "It was a little frustrating doing the same holes over and over again whilst waiting for the people in front to move on"
• "You feel rushed as people behind you are waiting"
• "When entering the golf course there was no member of staff to guide you or explain how the course works etc."
• "Some of the courses were water logged, which ruined the experience."
• "myself and my family have been to quite a few mini golf places recently and this was bottom of the pile for us"