The Water Rats Reviews Summary

Staff and Service

Pros:

• "Staff really friendly."
• "Everyone went out of their way to assist with our needs and requests."
• "Lady behind bar was really a top find, so friendly, what a bonus 👍."
• "Staff were pleasant in a busy environment."
• "The people working here are awesome."
• "Staff are really nice and welcoming."
• "All staff were really friendly and welcoming."

Cons:

• "The staff were a bit unprofessional - one was very young and looked new as he seemed nervous."
• "But the service from the staff of the restaurant is not very nice; not friendly 😕."
• "The staff at the bar seemed uninterested in serving and were quite lethargic when doing so."
• "Service is worst I've experienced in London."
• "The staff were unbelievable slow...For a pint of pride, had to wait for 20 minutes."
• "Not enough bar staff. In addition very narrow when wanting to get to the toilets of stair case."
• "If i could put 0 stars i would. Appalling customer service. Very rude staff!"

Atmosphere and Venue

Pros:

• "Very welcoming and we really enjoyed the atmosphere."
• "A total revamp, the place is lovely."
• "Really good pub, intimate live venue too."
• "The atmosphere is really good."
• "Great intimate music venue, with excellent acoustics, and a friendly vibe."
• "The atmosphere was very welcoming!"
• "Love this place and have some great memories over the years of up and coming bands on their route to breaking into the next level."

Cons:

• "A gig venue, not really a place you can go after work we found out, as it was £4 entry to have a drink."
• "The place is advertised as disability friendly and yet can confirm it certainly is not."
• "It was quite packed when trying to enter into music side of venue and when wanting to exit to toilet."
• "A cramped area though which if not busy could be enjoyable."
• "Smaller than I expected and very hot."
• "It was a bit weird walking through a restaurant to get to the venue."
• "You do realise that there is a hospital next door? Where sleep studies are carried out?"

Food and Drink

Pros:

• "Currently sat eating a lovely full english with pot of tea included."
• "Sunday roast was so tasty, I especially liked the potatoes."
• "The cocktails were delicious."
• "Pricing was not outrageous and they also had happy hour offers which ran to 8pm such as two cocktails for the price of one."
• "Delicious breakfast here.I ate Eggs and avocado florentine which was very good and my daughter had the American pancakes with fruits."
• "Enjoyed the food, had a lovely Cesar salad for lunch, delicious."
• "The food here is actually so good."

Cons:

• "Very expensive (but where isn't in London)."
• "Found pint of Guinness expensive at £6.50 at my local £4.50."
• "I had to wait ages for a vegetarian breakfast."
• "It was £10 for a breakfast, a bit more expensive than usual."
• "The portions could have done with being slightly larger."
• "1 sausage, 1 slice of toast and an orange juice and they charged me £12."
• "Pint of pride plus a bottle of corona was £13.50 what???"

Location and Accessibility

Pros:

• "The location was directly next to our hotel where we stayed for 3 days and so The Water Rats was the first place to go when we dropped our bagged at the hotel."
• "So close to King's Cross so very easy to get to."
• "Transport links close by too."
• "Very convenient place as it is just located next to my hotel."
• "Awesome location!! The food was great, the beer was tasty, very friendly service and the atmosphere is unique!!"
• "A great little pub just around the corner from Kings Cross and though quite modernised now, is literally dripping in history."
• "Super little London music venue near Kings Cross - great sound with an intimate atmosphere."

Cons:

• "The rest of the venue is wheelchair friendly if the staff are bothered to help."
• "Not fond of the far left political faces displayed on their walls."
• "It seems that I won't be playing ever again at The Water Rats as they suddenly want to force our audience into a minimum spending of £10 at the bar which will be pre-paid with each ticket."
• "One lady inside the door she don't give permission to inside."
• "You do realise that there is a hospital next door? Where sleep studies are carried out?"
• "Left hungry and having spent 40 aud on one terrible meal."
• "Lovely place (with regards to decor), but my other half ordered a prossecco for me. It was £10 for a small glass."