Global Automobiles Reviews Summary

Customer Service

Pros:

• "Both Junior and Alan went beyond what was asked of them, couldn't have asked for more!"
• "Staff were superb & professional."
• "Tracey dealt with us brilliantly, addressing any issues or concerns we had."
• "The service I received was faultless."
• "Great customer service throughout the purchase."
• "The customer service is excellent and all the staff are very nice and helpful."
• "Your aftersales support was fantastic."

Cons:

• "Would recommend you look elsewhere for your purchase as I have been let down badly 😢."
• "I received the impression that the salesman didn't think I was serious."
• "Absolute time wasters and very very rude."
• "Disgraceful customer service.. argued about missing locking wheel nut key.. no fuel on delivery..driven instead of delivered!!!!"
• "For the LOVE GOD, don't be fooled by the ratings and how he comes across to begin with."
• "Male chauvinist..ladies avoid."
• "Wouldn't answer any call to speak to salesman..instead got a young bully answering for the company!!!!"

Car Quality

Pros:

• "I took my car to my local garage and my mechanic said it was an excellent example for this mark."
• "The Car was better than expected."
• "Bought a great spec Black Edition Audi S3 from Ashley."
• "The car arrived delivered to our door and it is immaculate and just as good as the photos."
• "The car is in great condition, serviced, disinfected and delivered to our home for free."
• "Bought a C350 CDI Mercedes Benz Sport, fabulous value for the money."
• "The car I purchased was a fantastic bargain - fantastic condition and an absolute joy to drive."

Cons:

• "Looking through the rims, EVERYTHING was covered thick rust and corroded, I was in total shock."
• "Rust in the doors and wheel arches and the car itself was very dirty, used cigarettes also present inside the car and there was no leather interior."
• "The car completely cut out whilst braking."
• "Multiple mechanics told me that the car has most likely been clocked (mileage has been reversed) and it cost me over £1200 to fix it."
• "Sold me car which wasn't as described, within 3 week of use, and so many fault occur that I end up parking the car and stop using it because it was too dangerous to drive."
• "The car wasn't worth a quarter of this. There were scratches all over the vehicle that they had very badly tried to disguise."
• "200 miles later, the car had leaks coming from the gearbox, engine and the cooling system."

Value for Money

Pros:

• "The deal was very easy and they gave me more than I expected against my Honda Civic as part exchange."
• "Got very good part exchange value."
• "Mercedes was as described and got a good value for our old SLK."
• "Car as described. Good price for my old Mercedes."
• "A reliable, well looked after and maintained car at a fair price."
• "Expertly presented and priced very well."
• "Honest, reliable family business and with cars very competitively priced, the whole experience was a pleasure."

Cons:

• "Just sold my car to them and the markup they are making, with what appears to be little work is 43%."
• "Play it safe and go to a main dealer you can trust rather than these COWBOYS who will sell you a car with bald tyres, made up services & work."
• "Advice: never buy a car from dodgy and unreliable car dealers and make sure they are not too far (up to 70miles) just in case Something goes wrong and they wanna scam you."
• "Next morning they didn't want to hear about my problems and said that I had a choice and nobody forced me to buy the car which now will cost me extra £2000."
• "My car then broke down properly. I took it a Mercedes trained specialist who said the timing chain was broken because a) the chain provided was substandard and b) the person who did the work was not qualified to do that work."
• "Well I am gutted to say I bought a Mercedes ML280 off you just 12 months ago now for just under 7000 I have been dogged by problems with it since I have had it."
• "And today I have just been told the car is completely knackered and will take 1000's to put it right."