O2 Apollo Reviews Summary

Venue & Facilities

Pros:

• "A decent-sounding large venue. The sound is typically good, most seats have adequate views, and the room is acoustically treated quite well."
• "Beautiful building inside, even though it was a full crowd the way the seating was, I could still see the stage."
• "The place is fully accessible, has car parking very nearby."
• "Such a brilliant venue. Massive space & the environment was great!"
• "Proper theatre comfortable chairs are fixed in the venue. Excellent views of the stage and great acoustics."
• "Fabulous traditional theatre. Superb place to watch live music / comedy / pantomime etc."
• "The venue has great acoustics and is a perfect size so as not to feel too huge and far away from the stage, with good upper seating too."

Cons:

• "Otherwise be prepared for close/ cramped seating with narrow walkways."
• "The seating is horrendous! No room to breath and very uncomfortable and I'm slim!"
• "Most people stood up in the circle seating for all of the performance so we couldn't see a thing."
• "Sound was very poor, I think it was due to speakers being positioned for people seating on the balcony."
• "Old theatres usually have charm. This place is sadly lacking it."
• "The decor is in desperate need of repairs and updating."
• "Awful venue seats are squashed together so much so that you might as well be on the person's knee next to you and no leg room in front."

Staff & Security

Pros:

• "Security I have never had an issue with and are thorough and welcoming."
• "The staff were really polite and helpful right up to the moment when it was time to leave."
• "Ushers worked well on the night, very professional and friendly."
• "Staff couldn't have been more helpful, bars nicely organised, everything easy to get to!"
• "Great organisation stewards ushered the crowds in an out in an orderly but very polite manner."
• "Service was good. From lovely children, well they all looked 12 😆. The security staff were polite enough."
• "Staff were really friendly and polite all around the venue."

Cons:

• "Apollo let down by showsec staff who were awful."
• "Our evening was completely ruined by disgusting behavior from a member of Showsec security staff."
• "Staff are so rude and aggressive!"
• "Bully boy security who are too young or elderly to deal with any kind of major threat."
• "Unhelpful staff."
• "Rude staff, overpriced drinks and uncomfortable seats."
• "I have never come across should rude and poorly trained staff in my life."

Parking & Accessibility

Pros:

• "The place is fully accessible, has car parking very nearby."
• "Parking was relatively cheap - £7 for secure parking behind the venue."
• "The car park was well signposted and stewarded, and we were out quicker than I expected."
• "Parking is available both privately or nearby street parking."
• "Car parking at the venue was great with two ample sized outdoor parks available immediately next to the arena."
• "Decent facilities and plenty of parking reasonably close to venue."
• "Parking expensive though, but secure."

Cons:

• "Limited car park alongside the Apollo venue which was advertised at £7, but is actually £10."
• "Very limited parking which is a problem as there are no other large parking facilities in the immediate area."
• "Massively let down by its location and the severe lack of parking, especially if traveling from outside the city."
• "The parking is plentiful, but cars are forced to double park, so there may be a wait to get out."
• "The access outside the Apollo is very poor for wheelchair users."
• "Dreadful disability service."
• "Totally inadequate parking facilities."

Food & Beverages

Pros:

• "Bar reasonably priced for such a venue."
• "They serve massive double pints which is great to save you from going to the bar multiple times."
• "Food and drink available inside."
• "Bar on the circle level although busy, was quick and friendly service, could pay for drinks by card."
• "There's a small pub behind the theatre serving drinks before the doors open."
• "Two bars with a good selection of drinks and again ushered through to the bar to get fast service."
• "Bar was well stocked."

Cons:

• "Waited nearly 1 hour to buy drinks."
• "Price of drinks is extortionate, even for a music venue."
• "Drinks prices at the bar extortionate, almost £9 for a single G&T and almost £8 for a pint of San Miguel."
• "Drinks very expensive over £20 for 3 pints."
• "Loses 1 star because it's like a million quid for a pint."
• "The legal theft taking place at the bar is disgusting! Nearly £30 for 2 drinks!"
• "The choice of alcohol was a bit limited and fairly overpriced."