Painswick Hotel Reviews Summary

Service

Pros:

• "The service from every member of staff was superlative, attentive, friendly without being intrusive."
• "Staff are excellent - nothing too much trouble, and little details showing thoughtfulness and care make a big difference!"
• "Every single staff member we encountered throughout our stay was fantastic."
• "The staff were superb and incredibly friendly and helpful."
• "All the staff should be highly commended, from the waiters to the cleaners, the bar staff to the night porter everyone was so polite, friendly and helpful."
• "The staff very welcoming."
• "The staff were really friendly and attentive."

Cons:

• "Staff were friendly although I did have to ask for table to be cleared between courses."
• "Food terrific. Service very poor and serving staff sarcastic."
• "Ever so slightly let down by the service at dinner and breakfast."
• "The service generally was OK but we did have to wait a while to order or for drinks to arrive at times."
• "Not impressed with the tone the staff used."
• "The staff, brusque no smiles, inattentive."
• "However, our experience was ruined at the end of our meal when the head waiter came to our table and complained that our daughter was making too much noise."

Food

Pros:

• "The food and atmosphere at the restaurant were outstanding."
• "Terrific food and proper wine list."
• "The 6 course tasting menu was stunning."
• "The food was delicious, we never left the hotel to dine all 3 days, it was that good."
• "Breakfast the following day was top notch, and the choice was excellent including the best black pudding we have ever had!"
• "Food was consistently good (especially the truffle pudding!), with a good range of options."
• "All meals were delicious with many flavours on the plate but all paired together perfectly."

Cons:

• "Some ordered creme brulee with mixed berry sorbet. When it turned up there was just a dollop of vanilla ice cream...it was the sorbet that attracted them to the dish."
• "Did not like the carrot cake."
• "Awful expensive food."
• "The bread and butter pudding dessert tasted OK but again was tiny."
• "Starters were OK though I was disappointed that a soup option wasn't offered."
• "I really did not like the flavour- it had a really odd, oily taste."
• "The sandwiches were dry and didn't taste great."

Accommodation

Pros:

• "Absolutely beautiful, clean, comfortable beds."
• "Our rooms were beautiful, dinners excellent."
• "The hotel itself is immaculate whilst still being full of character."
• "What a special place. Stunning setting, stylish decor and very comfortable rooms."
• "Rooms were very comfortable and clean."
• "The room was great, the lounges inviting."
• "The room was superb: large, clean, impeccably decorated, stylish and beautifully prepared."