Address: Concorde Roundabout, Hayes Way, Patchway, Bristol BS34 5GN, United Kingdom
Phone: +448715591883
Rating: 3.8
based on 231 reviews.
Room Quality
Pros:
"Room was very nice and simple, with a comfy bed and tea/coffee."
"Lovely place, room clean and tidy, staff very nice."
"Clean, tidy, nice rooms, we had superior rooms, pillows nice and soft."
"The rooms are of a far superior standard to most if the other travel lodges I've stayed in."
"Room was nice and tidy and bed was comfortable."
"Very clean and welcoming Travelodge, very comfortable and friendly staff."
"Room was clean, there was sufficient parking and the staff were polite."
Cons:
"The room is on a main road and the windows are not sound proof."
"The room was filthy. The carpet was full of sand."
"Unfortunately most of the rooms are located above a Subway so they stink of the processed bread and fillings."
"Stayed here last night and had no sleep rooms really stuffy."
"The carpets need replacing. The room was not clean at all."
"Room was only superficially clean."
"Room was extremely unclean and carpets looked awful with staining all over."
Staff and Service
Pros:
"The receptionist was very polite and also offered me a coffee or tea if I'd like to wait in the building."
"On a positive note, the staff were great."
"The staff were friendly on arrival, and we were shown to our room."
"Staff were all friendly and attentive."
"Lovely, polite and kind staff. Treated me and the kids as if we were extended family."
"Clean and comfortable room, the staff were very helpful and friendly."
"The front desk employees here are amazing! They go above and beyond."
Cons:
"No remote in the room."
"Cleaner was desperate to evict me from the room as fast as possible."
"We went back to reception who seemed more concerned about who had cleaned the room than apologising and giving us another room."
"Staff generally polite and welcoming."
"Staff were miserable."
"Staff unhelpful to busy outside smoking or on their phones."
"Serving staff at breakfast need a course in customer service as were rude and very abrasive."
Amenities and Facilities
Pros:
"Air conditioning is a welcome addition to their usual offerings, however, the breakfast is pretty bad."
"Breakfast is buffet style, I had the light one at £5.95 and my husband had the full breakfast at £8.95, both were perfectly fine."
"The shower was fully working and no issues in bathroom facilities."
"There are also loads of power points with USB ports- more than I think I've seen in any hotel room."
"Food was very nice. And came out piping hot."
"Nice room, as expected from Travelodge hotel, had it's own restaurant too."
"Free parking but limited around the building as it shares with a subway and Costa coffee shop."
Cons:
"The 'air con' struggled to cool and circulate the air."
"No remote in the room."
"Room 121. Air-conditioning blowing hot air into the room."
"The air circulation system makes screeching noise when running."
"Doors in corridor bang loudly, only 2 milk pots in the room."
"Room was FREEZING! Turned the air conditioning up as soon as I got in the room but after sitting in my coat and hat for half an hour and not noticing any improvement."
"Lavazza coffee machine sounded like it had never been descaled and water discoloured."