Travelodge Bristol Filton Reviews Summary

Category: Hotel Bristol

Address: Concorde Roundabout, Hayes Way, Patchway, Bristol BS34 5GN, United Kingdom

Phone: +448715591883

Rating: 3.8
based on 231 reviews.

Room Quality

Pros:

  • "Room was very nice and simple, with a comfy bed and tea/coffee."
  • "Lovely place, room clean and tidy, staff very nice."
  • "Clean, tidy, nice rooms, we had superior rooms, pillows nice and soft."
  • "The rooms are of a far superior standard to most if the other travel lodges I've stayed in."
  • "Room was nice and tidy and bed was comfortable."
  • "Very clean and welcoming Travelodge, very comfortable and friendly staff."
  • "Room was clean, there was sufficient parking and the staff were polite."

Cons:

  • "The room is on a main road and the windows are not sound proof."
  • "The room was filthy. The carpet was full of sand."
  • "Unfortunately most of the rooms are located above a Subway so they stink of the processed bread and fillings."
  • "Stayed here last night and had no sleep rooms really stuffy."
  • "The carpets need replacing. The room was not clean at all."
  • "Room was only superficially clean."
  • "Room was extremely unclean and carpets looked awful with staining all over."

Staff and Service

Pros:

  • "The receptionist was very polite and also offered me a coffee or tea if I'd like to wait in the building."
  • "On a positive note, the staff were great."
  • "The staff were friendly on arrival, and we were shown to our room."
  • "Staff were all friendly and attentive."
  • "Lovely, polite and kind staff. Treated me and the kids as if we were extended family."
  • "Clean and comfortable room, the staff were very helpful and friendly."
  • "The front desk employees here are amazing! They go above and beyond."

Cons:

  • "No remote in the room."
  • "Cleaner was desperate to evict me from the room as fast as possible."
  • "We went back to reception who seemed more concerned about who had cleaned the room than apologising and giving us another room."
  • "Staff generally polite and welcoming."
  • "Staff were miserable."
  • "Staff unhelpful to busy outside smoking or on their phones."
  • "Serving staff at breakfast need a course in customer service as were rude and very abrasive."

Amenities and Facilities

Pros:

  • "Air conditioning is a welcome addition to their usual offerings, however, the breakfast is pretty bad."
  • "Breakfast is buffet style, I had the light one at £5.95 and my husband had the full breakfast at £8.95, both were perfectly fine."
  • "The shower was fully working and no issues in bathroom facilities."
  • "There are also loads of power points with USB ports- more than I think I've seen in any hotel room."
  • "Food was very nice. And came out piping hot."
  • "Nice room, as expected from Travelodge hotel, had it's own restaurant too."
  • "Free parking but limited around the building as it shares with a subway and Costa coffee shop."

Cons:

  • "The 'air con' struggled to cool and circulate the air."
  • "No remote in the room."
  • "Room 121. Air-conditioning blowing hot air into the room."
  • "The air circulation system makes screeching noise when running."
  • "Doors in corridor bang loudly, only 2 milk pots in the room."
  • "Room was FREEZING! Turned the air conditioning up as soon as I got in the room but after sitting in my coat and hat for half an hour and not noticing any improvement."
  • "Lavazza coffee machine sounded like it had never been descaled and water discoloured."

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