Hawk Inn Pub & Dining Reviews Summary

Staff Service

Pros:

• "A key factor has to be the staff who were, without exception, friendly and professional."
• "The staff were friendly and efficient providing a great service."
• "Staff welcoming and helpful."
• "Staff were polite and friendly."
• "All the staff were incredibly friendly and welcoming."
• "Staff were great, really friendly and polite, and went the extra mile."
• "Warm welcome from staff who were attentive throughout, without being overwhelming."

Cons:

• "Waited a long time for plates to be taken, the staff just not on the ball at all, such a difference from a year ago."
• "Unfortunately the service was slow and very poor."
• "We dined at this restaurant this evening and the food was good, but the service was let down by the poor attitude by some rude staff."
• "Bar staff ignored us and served others who arrived after us before us."
• "Service was really slow from the offset, plenty of staff, not many customers in."
• "The service was very slow. One course dinner took 2 hours."
• "service was very slow, apparently they were three staff down"

Food Quality

Pros:

• "delicious food last night"
• "Tonight I had the hake (served on a bed of tagliatelle and giant prawns) it was meaty, tender to eat and so full of flavour - truly one of the best meals I have ever had - amazing!"
• "Breakfast was filling and again service was brilliant."
• "great food"
• "Food great quality complimented by friendly service."
• "The food was delicious and good quality, although slightly on the dearer side."
• "The food was excellent, with good sized portions and it was hot."

Cons:

• "The toilets were not really very clean either, the food was OK, this place was a lot better 2-3 years back."
• "Large amount of things off the menu, roast didn’t come with all that was detailed on the menu and sadly not cooked well."
• "Food was not worth the money more flavour in a McDonald’s burger than the ultimate burger also tasted a little burnt yet over double the price."
• "The food (3x roasts one fish & chips) was extremely salty and looked a bit sad."
• "A few folks had burgers and all were disappointed. Very dry, both the burger and the bun."
• "The Thai salad that I had was very basic and overpriced consisting of mainly raw chillis and raw onion with a few strips of beef."
• "food a real disappointment and not as expected from website"

Ambience & Decor

Pros:

• "beautiful decor"
• "The village setting is stunning with 'chocolate box' thatched cottages, surrounding the pub."
• "Great looking pub in a pretty Village."
• "A very nice pub in pretty setting in the village of Amport. Great country pub ambience."
• "The Hawk Inn is a lovely welcoming and warm pub with a really good atmosphere."
• "The service was lovely and the whole place has a great ambience."
• "Gorgeous hotel in the middle of the most amazing countryside."

Cons:

• "Felt that the bar dining room and bedroom were all very dark."
• "Had an ok lunch, but not great - put in a room away from main pub, lamps not all on and fire not lit."
• "However, no connectivity. Pub internet not working, and no mobile reception at all (Three)."
• "Only downsides were we stayed there for 4 days and our room was only cleaned once."
• "The room is directly above the outside area where people drink and chat until past midnight."
• "In the hallways there were small steps that should have been highlighted by a notice or yellow tape to alert people of the risk..... at night I could hear people tripping on one of these..."
• "Our room was freezing and the heating not working."

Value for Money

Pros:

• "The room was more than I bargained for for the amount I had just paid, with all amenities and a fine selection of teas and coffees."
• "Nevertheless, I paid only two thirds the cost of the nearby 'discount' hotel options (Holiday Binn and TravelStodge) - which both charged circa £100 for their faceless charmless room and board."
• "Just had a delicious vegan Christmas dinner as part of our works Christmas do. The menu was also very reasonably priced."
• "We stayed here with a young baby and thought it was a lovely pub hotel, in a quaint village and really good value for money."
• "The rooms are plush and the mattress is welcoming enough to make you feel like a Prince."
• "Good breakfast with extremely generous portions."
• "The food was very good."

Cons:

• "What a shame! Stopped for a light lunch on the way home from a short break in Bath and as we had eaten at The Hawk Inn a couple of times a few years ago, which was great we decided to detour on the way home - but not good this time unfortunately!"
• "Wouldn’t go back for food again too overpriced & not worth it."
• "Having now stayed in several more places in the UK since our recent visit to the Hawk Inn, my view that this was very overpriced has been further confirmed."
• "Food was nice but overpriced - in particular the coffee which wasn't very hot either."
• "The locational staff are lovely but 6£ for 2 small sausages and 2 pickled onions seems very expensive to me."
• "They were £8.50 each and I just didn't really feel like they warranted that."
• "quite expensive"