Village Hotel Blackpool Reviews Summary

Location

Pros:

• "Great location, would come again for sure."
• "Location a bit out of the way from Blackpool centre, but a lovely 2 mile walk through Stanley park."
• "The hotel is about 2 miles from Blackpool pier."
• "The location is convenient for Stanley Park and the Zoo."
• "Great location for zoo (next door) and only a short taxi to centre and promenade."
• "Lovely place in a decent location. Not too far from the beach but just far enough away for it to be peaceful."
• "Located in a nice environment and good surrounding views."

Cons:

• "It’s about a 45 minute walk to the beach and about 15pound in a taxi."

Rooms

Pros:

• "The rooms are spacious and comfy, the TV is massive and has all the sky sports channels and loads of digital channels."
• "Rooms were clean and tidy and to the usual village standards."
• "Rooms were very clean and spacious, nicely decorated but lack plug sockets and were extremely hot."
• "The room was clean and they had put the heating on so it was nice and warm."
• "Rooms were comfortable and clean."
• "Our room was spotless nice clean bedding fresh towels the bed was large and super comfy."
• "The rooms are clean and modern too."

Cons:

• "The room was very tired looking, very unclean and uncomfortable."
• "Room we stayed in need a new carpet and bath wasn't cleaned good enough."
• "The room itself is not very well lit, very dim."
• "The room we stayed in was absolutely BOILING."
• "The room was nice but smelled a bit musty."
• "Rooms are very very basic. Not enough plug sockets in room nor are they close to bed."
• "The room (332) was tidy but not clean."

Service

Pros:

• "Service was slow at times, a bit hit & miss although some staff were friendly."
• "The staff were great, very friendly."
• "Very efficient self service check in and checkout."
• "The staff were really great willing to talk which does create a welcome atmosphere."
• "Staff friendly, room service good."
• "We were met with a friendly welcome and were soon checked in."
• "Staff are delightful and friendly throughout."

Cons:

• "Service is awful. Must have called over 10 times to see about gym membership, and no answer."
• "Service was slow and my chicken Kiev burnt to a crisp."
• "The staff were run off their feet and a lot of them were inexperienced."
• "Staff asking where our food was and what we needed next even thought they should know themselves."
• "I was greeted by someone who clearly didn’t want to help."
• "Our whole 4 night experience was soured by having to chase up room service on our last night after our order was 60 minutes late."
• "The young lad who served me seemed really put out that we were using the deal (his whole attitude changed)."

Food

Pros:

• "The regular dining menu looked like there was something for everyone."
• "Food was lovely but the decor was WOW colourful to say the least."
• "The wait on the food wasn’t very long, we had the sirloin steak and Mixed Grill and I couldn’t fault it at all, it was lovely."
• "Breakfast was one of the best we have experienced, loads of choice, well stocked and excellent quality."
• "Food was good, really good. For the price and size, we didn't go hungry."
• "Pub and Grill restaurant Nice staff helpful there food was fantastic good prices to."
• "The food is really nice, would recommend the grilled salmon dish!!"

Cons:

• "But 87 pound for all you can eat buffet it was like children's party food it wasn't great food at all."
• "The food was below average. Missing ingredients, lack of presentation, not tasty really."
• "Food was expensive."
• "Breakfast buffet wasn't the best. No hash browns or black pudding."
• "The food was absolutely dreadful, a shockingly bad buffet."
• "Food overpriced they must think they have a Michelin star it's 5star prices for a 1 star hotel."
• "Breakfast is a let down. Sausages were pale and tasteless."

Facilities

Pros:

• "Beautiful hotel surrounded by green."
• "Used the pools, areas were clean, and tidy outside pool was just about warm enough for a leisurely swim."
• "Lovely hotel, nice swimming pool, rooms are what you expect from a village hotel."
• "2 brilliant swimming pools both nice and warm particularly the outdoor one."
• "The pool and spa was lovely, pleasant warm water, hot tub, sauna and steam."
• "Great gym, outdoor and indoor pool."
• "Love the gym, sauna and steam room. The outside pool is also great."

Cons:

• "The leisure facilities at village hotel gym Blackpool are shocking to say the least!"
• "The changing rooms are shocking they stink of sewage and urine constantly!"
• "The spa is also looking pretty tired and there were no lockers available as they were all broken."
• "The jacuzzi is always broke… for months of end!"
• "The outdoor pool isn’t fit for purpose as it’s always Baltic cold…. Always!"
• "Outdoor pool was closed for 24 hours which made the indoor pool ridiculously overcrowded."
• "Spa was out of action and steam room on one of the days of the stay was just closed at random for an hour."