Moto Leigh Delamere M4 Westbound Reviews Summary

Facilities

Pros:

• "Clean facilities. I'd stop again."
• "The toilets were clean and fresh smelling."
• "Toilets generally clean. Whole place generally tidy."
• "Clean toilets and friendly staff at the Costa coffee outlet."
• "Facilities we’re clean."
• "Toilets are clean and presentable. The seating area inside is modern."
• "Toilets were clean and maintained."

Cons:

• "Only 1 x Disabled persons wheelchair normally available but it was broke."
• "Looking very tired nowadays, I was there late so not much open and a tired, not very friendly service from WHSmith personnel."
• "The temporary men's toilets outside are a disgrace. Unclean, dirty, broken soap dispensers."
• "Unfortunately the eating areas were really dirty, food all over the floor, dirty tables and random chairs strewn about the place."
• "The toilets were closed at the time and hence needed to use the baby changing room instead."
• "The Burger King seemed severely understaffed. Bins full - tables filthy - floors sticky and really not cared for at all."
• "Good facilities but the toilets were dirty and many were broken."

Service & Staff

Pros:

• "Also great little play area for toddlers, I don't know why other services don't have this feature, kept him entertained whilst mum and dad could recoop and charge our car 🙂"
• "Really impressed, super friendly staff (KFC and Burger king and wh Smith's) and seemed extra clean."
• "The staff were apologetic in advance stating there was a 20 minute wait for food as there was only 3 of them on duty."
• "Friendly staff and typical Travelodge facilities."
• "Staff were all very friendly, helpful & welcoming."
• "The staff member very polite and pleasant."
• "Staff generally are polite and helpful."

Cons:

• "The evening shift on September 16 2021 were the slowest, most unprofessional of any staff I have ever witnessed."
• "Staff at Burger King are terrible. Poor service."
• "Staff were rude and dismissive of the customers and their questions shocking tbh."
• "None of the staff were welcoming or friendly at all, not one hello or smile."
• "Went to Costa, as usual run by disinterested youths, got the order completely wrong."
• "Was ignored by the staff at the noodle place for ten minutes."
• "terrible service at kfc - rude and slow !!"

Food & Dining

Pros:

• "Many eating areas such as KFC, Marks & Spencer, Burger king & independent eating establishments."
• "Good variety in services."
• "They have a great marks and Spencer food hall, numerous shops."
• "Loads to choose from and not too expensive. The usual fast food places to choose from."
• "Generally there is a good choice of food and drink."
• "Had a Costa bacon roll which was actually much nicer than it looked with plenty of bacon. With a nice fresh roll."
• "Good choice of food, but quite expensive for a family to eat."

Cons:

• "Avoid purchasing fuel if you can due to the ridiculously high price."
• "The Costa is okay but the Greggs with its stone cold cheese and onion pasties should hang it’s head in shame."
• "Spent 15 mins on the burger King machine messing around, not letting me order half the stuff I wanted."
• "Very disappointing! Popped in for something to eat and was really looking forward to a Burger from Burger King. Unfortunately, it was only just warm, same with the fries and the service was terrible."
• "Plenty of choice to buy food/ drinks, Costa, Gregg's, m&s, Cornish pasty van, KFC and a Burger King, however Burger King had run out of burgers and we're only offering chicken, very expensive place to visit!"
• "Burger King food was appalling."
• "Just Costa and Burger King so no cooked breakfast now as they've closed the cafe."

Cleanliness & Maintenance

Pros:

• "It was clean and warm and well kept."
• "The toilets here have recently been completely re-done and so feel and smell clean."
• "Toilet facilities are kept extremely clean!"
• "Restrooms and baby changing facilities were absolutely spotless."
• "Service station was clean and maintained with plenty of car parking."
• "The services were clean and so were the toilet facilities when we visited."
• "The place as a whole was clean, tidy and well set out."

Cons:

• "About the dirtiest service station I have been in for a long time...to the point where I am writing the review. Dirty tables and overflowing bins everywhere."
• "The toilets were also really dirty & there was an awful smell throughout the whole building."
• "Downside has to be cleanliness. Awful. Rubbish everywhere, inside area wasn’t cleaned and the outside area, avoid."
• "Pretty expensive for a service station. Toilets aren't clean at all in the mens'."
• "Limited choice of hot food and overall lack of cleaning in busy areas and toilets made this a experience not to be repeated in a hurry."
• "Toilets really clean which for services really surprised me as earlier services on this motorway much to be desired."
• "Every single table was filthy & hadn’t been cleaned."

Parking & Accessibility

Pros:

• "Also great little play area for toddlers, I don't know why other services don't have this feature, kept him entertained whilst mum and dad could recoop and charge our car 🙂"
• "2 hour free parking sign a bit high up and not obvious."
• "Good services, easy to access, car park lots of room to park."
• "Ample parking, felt clean, tidy and litter-free outside. Rejoining the motorway was smooth."
• "Decent services. With good parking. Also nice and easy direct on/off the motorway."
• "However there was plenty of available parking and the parking was well spread out."
• "Very large area with many shops and all the things you need for your travels."

Cons:

• "I find it incredibly irresponsible that to stay here in the carpark for over 2 hours cost £15!!"
• "Arrived to a relatively empty car park, but had rubbish in the outer hedge line, the half completed path works with no signage, my daughter tripped on some raised kerbs."
• "£31 for overnight parking in a dark and 'urinated' lorry park with ludicrously expensive, food prices."
• "Electric car charging good, but only one bay."
• "The car park here is pretty bad, with no obvious footpaths. It just doesn't feel safe."
• "Expensive and the toilets couldn't be further from the car park!!"
• "Only one fast charger. Had to wait for an MG owner to charge from 14% to 100% when we only needed a 10 minute 'splash and go'."