Q-Park Cardiff Bay Reviews Summary

Staff Assistance

Pros:

• "Damon Morgan who was super helpful in trying to get myself and my two daughters back on the road."
• "Stupidly I left my tablet on top of the ticket machine and didn't even realise till a lovely chap called Damon Morgan who works at the car park called me."
• "Damon Morgan the parking assistant working who was went out of his way to bring his car to mine and jump start mine."
• "We were assisted by a lovely gentleman called Damon Morgan, he was fantastic!"
• "I phoned the next morning and Karl Leggett said they had been handed in and offered to post them to me."
• "Rob... tried to charge it for us, but that didn’t work so he went out of his way to then bring his own car round and jumpstart us."
• "I managed to drop my wallet on the way out and Jack from the Q-park host team got in contact with me to let me know he had it safe."
• "A big thank you to Kane and Jack who took their time to help us."

Cons:

• "We pre-paid, but machine would not recognise the QR code down loaded onto phone."
• "It was my first time parking my medium sized hatchback car at this car park recently and I found that... I really was not impressed with the access ramps."

Parking Experience

Pros:

• "Good location, well lit, decent-sized bays."
• "Great choice if you want to be right in the Bay."
• "Nice cheap place to park in the bay area of Cardiff with only a few mins walk to the actual bay."
• "The car park is actually in a nice location. We were staying in the Premier inn next door which helped us save a bit of money on parking fees."
• "Cheap parking. Advise to book 1st. Especially in Cardiff where parking is a mare at the best of times."

Cons:

• "Horrible ramps - very high pavements either side, difficult turn in, and the ramp scrapes the underside if your car is slightly sporty."
• "Needs better signs to explain how payment works, no mention of being able to tap your card out as well as in."
• "We arrived at Qpark at Cardiff Bay at nearly 11pm after a very long evening trying to figure out a way from Merthyr Tydfil to Neath without using Motorway 435."
• "The ramps are TOO narrow and steep for modern cars. Plenty of paintwork on the walls to reflect this."
• "Not very clearly sign posted. Pre booked space online and paid the ticket would not open the barrier."