McDonald's Reviews Summary

Location & Accessibility

Pros:

• "This branch of McDonald's is ideally located a few minutes from junction 36 of the m1."
• "Perfect little stopping and meeting place when we are out and about on the bikes in the area."
• "A good site close to the M1 motorway. Ideal stop to visit before or after you come off the motorway."
• "Right next to premier inn, this macd is a god send if you have hungry kids and reach the hotel a bit later then expected."

Cons:

• "The only downside is the roundabout where this restaurant is can be quite busy."
• "Quite a few negatives with this McDonald's when compared to others. The car parking spaces are way too small."
• "OK for a McDonald's, but very small carpark and does suffer with drive tru traffic clogging access."
• "Busiest place on earth with a small carpark. Not really McDonald's fault but it's just too small for the amount of traffic it gets."

Service & Staff

Pros:

• "Lewis was the most friendly and helpful employee and I will return to this store just because he is my new favourite human."
• "Staff are always helpful and friendly though, just a shame the output does not match."
• "Staff were happy and helpful but very busy, seating area was very clean."
• "Tankersley MacDonald, they was a man who worked there I didn't get his name was brilliant wiping the tables really friendly."

Cons:

• "Incredibly slow 'fast food'. Only ordered a Mic Mac meal and a chicken nugget happy meal and was waiting for easily 10 minutes."
• "The food took a really long time to be served. Customer service was miserable."
• "All order wrong again more free meals as compo but this place is a joke the staff are incompetent."
• "Incompetent rude staff."

Food Quality

Pros:

• "The staff was not tight on the salt or the ketchup and my chicken was cooked to perfection."
• "I had my usual - chicken & bacon wrap meal. It was just the same as always, very nice - fries were hot and the wrap was very tasty."
• "Definitely the best McDonald's for its food, none if that sloppiness that other McDonald's restaurants serve."
• "The staff were really pleasant and the service was quick with really hot French fries!"

Cons:

• "Not only was our burger and fries cold, we was told they wasn't doing milkshakes."
• "Food has gone down hill the drink tastes watered-down very little salad in the mc chicken sandwich."
• "Just bought a 4 way stack got it home and I was minus the roll top and it wasn't very warm."
• "Dreadful quality. Firstly my order was missing a mcflurry to start, secondly I ordered 3 hot chocolates and they were awful."

Cleanliness & Maintenance

Pros:

• "Quite busy at the time but still the place was clean and tidy, food served very quickly."
• "Restaurant was very tidy."
• "The manager was prompt to clean our outside table, and after eating, check we'd enjoyed our visit and wish us a good day."
• "It's clean too, with colleagues regularly going around cleaning tables and sweeping up."

Cons:

• "Got a burger, on inspection it was Wet through with bits of hair and other floor matter!"
• "The toilet cubical was dirty with urine all over the floor."
• "Toilets can sometime be in need of a good clean."
• "The gents toilets were certainly not up to standard as both urinals were out of order and taped up."

Order Accuracy & Efficiency

Pros:

• "Always busy in here but service is quick, the food is always hot."
• "One of the most efficient McDonalds i have visited."
• "Food was delivered in a reasonably quick time and the order was correct."
• "Always had a nice meal from here...experienced both eating in and drive through."

Cons:

• "Drive through order wrong again. not hard to leave cheese off my burger but once again I had to go inside to get it right."
• "Food order wrong yet again. No sauces given yet again."
• "Missing something every single time we order."
• "Every time I have ordered from Wentworth industrial park McDonald’s over the last 6 months; there is always a part of our meal missing."