Address: 385 Kirkstall Rd, Burley, Leeds LS4 2EZ, United Kingdom
Phone: +441134681500
Rating: 3.8
based on 113 reviews.
Gym Experience
Pros:
"Gym experience itself was always very good."
"The gym is great, nice lighting, plenty of equipment and has an inviting feel to it."
"Fantastic gym, I swapped over from another gym in the area 2 years ago and couldn't be happier."
"Very small and compact, the equipment is placed very closely together but luckily not too busy after 8pm."
"The gym is great, decent set up and various classes."
"I love this gym it's so perfect amazing area with the asda right next to it PTs are great."
"Everything brand new and looks great. Good boxing and studio space."
"Joined this gym recently, I Like the vibes in the gym, staff are friendly and the environment is cool."
Cons:
"The gym wasn’t open at 6:50. We’ve been going to this gym regularly, and it’s been great so far."
"Membership is a farce, an app that has so many bugs it may as well be an ant farm."
"The gym is really badly laid out. It’s very annoying as you can’t use a lot of the equipment."
"Weight machines all really close together hard to adjust weights when people using adjacent machines."
"Very small, you can’t really use either squat rack without nearly taking out other gym members."
"The refreshment area was crowded so if you value your health, or the health of others, then give it a miss."
"Facilities are great and the very clean. Pretty cheap @ 17.99pm."
"Tiny gym, 'fake' plastic weight plates, they're definitely underweight by a few KG."
Customer Service and Staff
Pros:
"Really nice member of staff named Ella showed me around. The staff are super friendly and encouraging."
"Coach is such an upscale and modern gym and by far one of the most fun ones."
"The staff are approachable and friendly and the membership prices are very competitive."
"George and the team are super helpful and always really positive and friendly."
"Really nice, friendly and helpful staff."
"Everyone here is so lovely, helpful and really put you at the heart of what this gyms ethos is all about."
"A great gym, decent set up and various classes, George and team very supportive and encouraging."
"Lauren was an absolute star. She showed me around the gym, and made me feel super comfortable."
Cons:
"If you want something better and cheaper to 200m down the road to JD. Also if you were offered something for free it wasn’t free."
"The gym looked great but their attitude to customers is really poor and I clearly was hoodwinked into a monthly scheme."
"They provide terrible membership deals and poor communication when handing membership."
"The staff are jokes, there attitude is all wrong. Got to imagine how bad the place is if the only good reviews they have are members of staff."
"Absolutely disgusting staff. My girlfriend worked there a week and left because of it!"
"The staff is very rude very disgusting people my girlfriend worked there for a week and they didn’t even pay her."
"Imagine working somewhere and not being allowed a staff room or anywhere to heat and eat food."
"Forced resignations, no holidays allowed, constant micro managing and bullying."
Membership and Billing Issues
Pros:
"A Great gym at a great price in a brilliant location."
"Coach is excellent value for money. Top drawer management that I always find helpful and professional."
"Great place to train. Helpful, friendly, professional and knowledgeable staff help to make the experience more relaxed."
"Would highly recommend coach gym to anyone!! The friendliest most welcoming staff and high quality facilities."
"I would highly recommend Coach Gym!! It’s like no other gym currently out there, the equipment is state of the art."
"Originally I saw coach gyms as a business and felt it was wealth over health.. recently I had an issue with my health and needed to take a break."
"This gym is unique. Staff members actually really care about each individual & help with goals."
"The coach’s are incredibly professional patient and give great advice not only on training but nutrition."
Cons:
"They will keep taking money from your account. So difficult to cancel membership and it’s weird how they do not even appear under the debit payment section of your bank card."
"I’ve received a £420 debt form an agency they sold onto when I cancelled. Apparently they want the full 12 months payment."
"Try to cancel my membership as moving away and they are Making it extremely difficult to let me cancel."
"They have now started it up again, 3 text messages today alone. Called them up and gave the guy that answered my name."
"I left around July and I’m still getting harassed by debt collection agencies in January of the next year."
"Membership is a farce, an app that has so many bugs it may as well be an ant farm. Cancellations don’t work via the app."
"The gym is great facilities is nice but there memberships are horrible."
"SCAM!! They offer me the first month membership for free and told me if I give them notice I won’t be charged."