"The experience provided by Pure Brides and the entire team is phenomenal, I loved the entire appointment."
"Rebecca was absolutely lovely and welcoming from start to finish."
"Renee listened to exactly what I wanted and went and found me the perfect dress."
"Molly called me and asked about all the wedding details, what was I looking for etc and just made the whole thing so personal and lovely."
"Riro made the experience 100 times better, she listened to everything I wanted."
"Libby listened to everything I was saying and found me the most amazing dress which I LOVE!!"
"Renee was so knowledgeable and extremely helpful."
Cons:
"We called up asking if they had dresses in the £500 range and we're told yes. On arrival the same lady who recognised is from the call said they didn't have much in the £700 range and nothing in the £500 range."
"During my visit it was very OTT salesman like and I was put in multiple dresses I couldn’t afford including one £1000 OVER my budget."
"All in all, not a great experience if you're paying. If your budget can stretch to more then they seem to be quite professional in other regards."
"Went along with sister in law to be and mother of the bride and just felt like the lady was pushing a sale."
"Very business and salesman like. was told on the phone that I wouldn’t be put in anything over my budget."
"Just felt like the lady was pushing a sale. A wedding dress is an important event, the lady just wanted a sale quick instead of discussing the brides wants and needs."
"The staff seemed a little confused by the idea of a fixed budget."
Shop Atmosphere
Pros:
"There was a real buzz around the shop!"
"The whole experience was incredible and a day that I will always remember and I can’t thank pure brides enough!"
"Gorgeous selection of dresses and amazingly dedicated staff at Pure Brides."
"The shop is very inviting, the bridal rooms are lovely and the atmosphere is magical."
"The suite was lovely and comfortable, from the dressing gown, to the scent of the candles and the air con."
"The shop is stylish, clean and chic."
"The shop itself is calm and beautifully decorated, and of course they have a gorgeous selection of gowns."
Cons:
"Their organisational system needs work as the staff member struggled to find stuff on the computer system but then found things when looking physically."
"The atmosphere was mostly friendly, although the changing room and viewing area is quite small."
Consultant Service
Pros:
"Vicki brought out a wild card that she thought would be suited to me and thank god she did because she somehow knew better than me what I was after."
"Renee is the best! She was patient and assisted me throughout my entire process."
"Stacey had listened to every word I had said."
"The whole Pure Brides team were so helpful throughout and were really passionate about finding a dress right for me."
"Rebecca put my mind at ease immediately, she's so kind and personable."
"Molly was the most amazing consultant and friend a girl could ask for whilst trying to make this decision."
"Renee made me feel completely at ease and helped me find the perfect dress."
Cons:
"If I had to pick a point for improvement it would just be to have more of the Milla Nova styles although I do think that would have made it even more difficult to make a decision!"