Dexters Fulham Estate Agents Reviews Summary

Communication

Pros:

• "One thing that really impressed me was their excellent communication skills."
• "Thank you to Liz and Avni who were great about replying to all messages and questions quickly."
• "She also stayed in touch right through to completion to see the sale through with constant updates via email and phone which was very reassuring."
• "Charlie Ince-Green was totally committed throughout the process, always available on the phone, always looking for solutions whatever the problem."
• "Liz and Avni are really proactive, efficient and professional in liaising with all parties involved."
• "Liz made sure that communication between myself and the seller was timely and efficient."
• "Libby has been in constant contact letting us know what is happening with regards to letting our property."

Cons:

• "For your own sanity and health do not rent from them."
• "Not only did it annoy us and the clients viewing, but it potentially put them and her team member in danger."
• "However my email directly to Laura Cull, the team manager, stating that we would be back on Friday clearly wasn’t communicated to her team."
• "The communication was very bad, and my initial agent ended up by avoiding me altogether."
• "I'm really disappointed with how I was treated. I was booked in for a viewing today 2 days ago... and they tell me the place I came to view is not available."
• "If you are looking to rent via Dexters... DON'T. Please please don't put money in their pockets. It will cost you your health and your sanity."
• "Dexters have just listed the flat I am currently renting, for sale... However, whilst just about to shower on Saturday morning in comes an agent, without knocking or ringing the door to check we were in."

Professionalism

Pros:

• "They were professional, attentive, and genuinely cared about my home-buying experience."
• "They were professional and helpful at all stages and would highly recommend them to anyone else selling in the area."
• "Carla was our agent and she was so attentive and professional, an absolute testament to her company."
• "Charlie and his team are very professional, persistent, highly motivated and have a well oiled process to get the best outcome for their clients."
• "Team @Dexter are very professional."
• "Friendly and helpful staff. The whole team are polite, efficient and capable."
• "I've been very impressed with Dexters Fulham during my tenancy at a property managed by them."

Cons:

• "Extremely unprofessional behaviour, I would personally be wary about anyone looking to list with Dexters Fulham."
• "In the course of a year we have had severe problems with damp and mold... Dexter has yet to properly fix this either."
• "This is in addition to several other problems when we moved in, like broken light-bulbs, missing parts in our oven, broken blinds and a pile of rubbish left behind from previous tenants."
• "Please be careful when viewing this estate agency. If you can ask for a virtual viewing instead to avoid the same treatment."

Efficiency

Pros:

• "She made the whole process of getting a new home slick and efficient."
• "The team at Dexters have a 'get the job done' attitude that I massively respect."
• "They secured a sale at the asking price within a couple of weeks and generated lots of activity with viewings."
• "I had more viewings than any of my other agents put together and multiple offers within a week of being online."
• "Dexters Fulham have been the best estate agency I have dealt with in London. Noni & Jalal were brilliant and helped me to find perfect flat in no time - completing the entire process in just 48 hours!"
• "We were on the market with two other agents previously but Dexters managed to get us an offer over asking price within 2 weeks of marketing."
• "It went on the Market in June and we completed the sale in October."

Cons:

• "My flat had been on the market with another agent for 6 months and I had gotten all of 5 viewings in total."