Beefeater The Woodlands Reviews Summary

Service

Pros:

• "The staff were incredibly accommodating, really friendly and our waitress was fantastic."
• "Service was quick and she checked on every table to make sure everyone had everything they needed."
• "Service was second to none."
• "Staff were excellent. Polite and prompt."
• "Bobby Jay served me and was amazing with the service throughout which always makes the extra difference and that little bit special too."
• "Waitress Bobbi-ja was very helpful and attentive."
• "Staff were a credit to your company. Very friendly."

Cons:

• "Entered the room, no staff attending to seat us for a good 5 min."
• "Absolutely atrocious service, waitress unapproachable, had an attitude as though she couldn't be bothered."
• "Terrible, don't come here, had a meal for 7 people, they managed to get 3 of the orders wrong."
• "10 min since arriving, no menu offered, no staff attending us yet."
• "Table booked for 7pm, finally seated at 7.30 after we chased up, no sign of service by 7.53 so we left..."
• "Service absolutely rubbish, it took 30 minutes to get a drink, then 2 turned up from 2 different servers."
• "The restaurant and bar are severely under staffed which is no fault of the waiting personnel."

Cleanliness

Pros:

• "The restaurant was clean and tidy."
• "Lovely clean restaurant, with ample seating, service is prompt and friendly."
• "Most comfortable, well decorated affordable restaurant business around."
• "Very nicely decorated interior. Large premises, there's a beer garden (no children's equipment though)and sufficient parking."
• "Very clean, and has a great atmosphere with minimum wait time."
• "Inside was tasteful and clean."
• "Comfortable surroundings and plenty of space to spread out."

Cons:

• "The toilets were in a state Cubicle was full of you no what and the floors in there were very wet with no wet floor sign."
• "The whole place is filthy."
• "Gents toilets flooded and filthy."
• "It look very dark and dingy the floor was disgustingly dirty and you could see the stains."
• "Toilets and back area of the restaurant are dirty, toilet seats missing!"
• "Both the ladies and gents toilets were disgusting toilets full with waste and tissue and unclean."
• "The management should invest in some cleaners as well because the toilets were disgusting."

Food Quality

Pros:

• "Food was lovely, don't have any complaints."
• "I would strongly recommend the beef and yorkshire pudding starter.. it's amazing!"
• "Food is generally good."
• "Food started well starters came out quick and very tasty."
• "Always good value for money for what it is."
• "Lovely food, good price."
• "Food was really good. Mixed grill was superb."