Address: Bolton Rd, Withnell, Chorley PR6 8BP, United Kingdom
Rating: 4.6
based on 331 reviews.
Customer Service
Pros:
"Excellent service from the team at Withnell Car Sales."
"They even keep in touch after the sale to ensure you're ok."
"Very professional from start to finish."
"Customer service was amazing and I ended up driving off in a brilliant car... Would 100% recommend this place to anyone."
"Everyone I have spoke to has been really polite, friendly and welcoming going out of their way to ensure satisfaction."
"The staff at Withnell were more than helpful throughout the whole process."
"Fab experience buying my new car this weekend! Staff were really friendly and helpful."
Cons:
"Rubbish don't waste your time. Sent a message through Facebook and was told to call through which I did woman wasn't the nicest on the phone and sounded quite bored and blunt as if she didn't want to talk to me about anything."
"When invited to attend the dealership to view cars the guy wasn't interested, he was impatient and more interested in the finance."
"Absolutely disgusting service!! My son bought a car last week. The car has bad scratches and a dint on the drivers side back wing and wheel arch."
"Avoid like the plague got a car of them had to replace the brakes within a thousand miles then it set on fire due to the cat and dpf been obliterated."
"Absolute shamble of a company warranty means absolutely nothing."
"Unfortunately they told us there was a car in stock we were interested in. So we made the almost 3 hour journey to be told it sold and all they had in our price range was a corsa."
"Office is dirty and stinks."
Finance Options
Pros:
"This garage is unique, offering finance plans no matter what your credit score is!"
"Finance arranged in next to no time and fits well within our budget."
"Not even being in an IVA can stop Withnells from getting you approved for a car that is ideal for you!"
"I have bad credit and they secured me finance at a good rate and are even delivering my vehicle as I live far away."
"No pressure sales, very simple finance process and costs clear."
"They really do make sure everything is taken care of for you before the car even leaves the premises."
"Hassle free finance, I even got to drive my new car home the same day."
Cons:
"You go pick the car to be told you can't have that one as credit limit doesn't allow."
"Mouldy cars. Cars that are damaged. No prices on cars."
"They sell cars only good enough for the scrap heap to vulnerable people with bad credit and take full advantage of bad circumstances."
"They were not interested until you have spoken to the finance company, ALSO WHY IS THERE NO PRICES ON THE CARS DODGYYYYY."
"It later transpired after receiving an email from my finance company, I'm actually paying more for this car than any of the other cars that 'weren't in budget'."
"So there's 1 option you can have, but it is damaged both sides with dents/scrapes."
"The Corsa I sat in you could tell the airbag had gone off and there was a bump on the back."
Vehicle Quality
Pros:
"They made sure there was petrol in the vehicle, changed the battery for me because it was low - and reset the clock!"
"The car had a new MOT and was fully serviced as well."
"We bought our car from here nearly 5 years ago a Vauxhall zafira, not a single thing has gone wrong on the car in that time."
"Everything I mentioned upon viewing was taken care of whilst remaining in full contact with the company."
"The car was in a very good condition and I have had the vehicle a couple of months and there is absolutely nothing gone wrong with the car."
"The car runs fine and I love it."
"The car has come with a full MOT with all advisories completed, and a 6 month warranty which hopefully I'll never need."
Cons:
"Would be 5 stars if there was more communication on their side and wasn't problems with the car in the beginning."
"Absolutely disgusting service!! My son bought a car last week. The car has bad scratches and a dint on the drivers side back wing and wheel arch."
"Avoid like the plague got a car of them had to replace the brakes within a thousand miles then it set on fire due to the cat and dpf been obliterated."
"By the time I had got home the calliper had seized on the brake disc causing it to smoke as it had been stood."
"Had one problem where the passenger side door wasn’t opening from the inside."
"I couldn’t believe my eyes when I saw the car which had mould all over the seats!!!!"
"Collected fine but first time I drove it noticed the stop Start wasn't working."