McDonald's Reviews Summary

Food Quality

Pros:

• "The food looked and tasted as good as the adverts portray it."

Cons:

• "Not only do they not ever have milkshakes, frappes or mcflurries but the food is inedible."
• "This is the 'big cheesy' burger. Blandest thing I've ever eaten."
• "The most disappointing McDonald's I have ever eaten. Did click and collect and all of the food was freezing cold."
• "Fish was over cooked and cold. Fries were cold."
• "The burger was hard and cold. I think it was pre made and left on the shelf for sometime."
• "Chips were cold, cheesy bites luke warm, sprite was plain carbonated water no flavour whatsoever."
• "Freezing cold in store. 20 mins for a coffee, coke and wrap."
• "The food is always stone cold, soggy and thrown together."

Service and Efficiency

Pros:

• "Ordered from the drive through and the guy couldn’t hear a word I was saying. Order ended up being right."
• "Great quick service despite it being very busy!"
• "Went back to this mcdonalds following a full refurbishment...Some of the staff are very friendly and helpful."

Cons:

• "I don't normally write reviews, but this was one of the worst experiences I've had at a McDonald's."
• "Genuinely one of the worst McD stores I've ever known. Can't remember the last time I received a correct order."
• "Ordered at the self service point, not printing receipts! Waited for 37 minutes!!!"
• "Went in today with a large order of £74 the the girl behind the counter went above and beyond...still the food was dry and cold."
• "Drive through is quick and easy, staff are friendly but you just have to check your order before leaving as 9/10 times something is missing."
• "If I could give this less than 1 star I would...on 12 out of 15 visits the order was wrong or the drinks and or food were bad."
• "Never use this maccies on a night shift, all the staff do including the manager is stand around in the kitchen talking not doing orders."
• "Waited over 10 mins for just one simple meal to take out. Arrived with a 4 selects instead of 5 and only one dip."

Atmosphere and Cleanliness

Pros:

• "The interior has just been revamped and looks great, we ordered at the screens and food was brought to the table within a few minutes."
• "One of the larger restaurants. It’s been clean every time I’ve been in and they have always provided my order correctly."

Cons:

• "Why is this place still open? The indoor serving area is now just a hatch for delivery drivers."
• "The whole place has a buy your stuff and go kinda vibe to it imo."
• "Manager in the back laughing and joking with staff. All the orders piling up in the store, we were waiting 20+mins for our food."
• "Absolutely disgusting uber eats is a joke sent me someone else’s order and wouldnt sort it out they never rectify their own wrong doing."
• "This restaurant is very poor...The Food is disguating. The drivethru is shockingly bad...and when you eventually get served the order is ALWAYS wrong."
• "It was terrable there was kids all sat about not eating just messing the manager had to phone for police cause they would not leave the premises."