Address: 520 Hertford Rd, Enfield, EN3 5SS, United Kingdom
Phone: +442083744681
Rating: 4.9
based on 145 reviews.
Staff Friendliness and Professionalism
Pros:
"Based on reviews provided, the staff at this nail salon are frequently commended for their friendliness and professionalism, creating a welcoming atmosphere for clients."
"The technicians are described as patient and attentive, ensuring that clients are comfortable and satisfied with the service."
"Several reviews mention the staff's warm conversation and the personal attention given to each customer, enhancing the overall experience."
Cons:
"Some customers reported experiences of unfriendly reception and bad attitudes from staff members, contrasting sharply with otherwise positive comments."
"There were instances where staff behavior was described as forceful or demanding, particularly in soliciting social media engagement and personal information from clients."
"In certain cases, technicians were reported as being inattentive to client requests and preferences, leading to dissatisfaction with the service."
Quality of Nail Services
Pros:
"Reviews consistently praise the high quality of nail services, with many clients expressing satisfaction with the durability and appearance of their nails."
"The ability to accurately recreate desired designs and attention to detail in application are frequently mentioned as strengths of the salon."
"Many clients appreciate the variety of nail services offered, including intricate designs and a range of nail treatments."
Cons:
"However, there are reports of nails not lasting as long as expected, with some clients experiencing issues like lifting or peeling shortly after application."
"Concerns were raised about the execution of certain nail shapes and styles, indicating inconsistency in service quality."
"A few customers noted instances of painful experiences during their service, such as skin being cut during the nail process."
Ambiance and Cleanliness of Salon
Pros:
"The salon's ambiance, characterized by its clean, well-decorated, and comfortable setting, is widely appreciated by clients."
"Customers often mention the aesthetically pleasing decor, creating a relaxing and enjoyable environment during their visits."
"The cleanliness and hygiene practices of the salon are highlighted as commendable, contributing to the overall positive experience."
Cons:
"While most reviews are positive about the salon's ambiance, there are isolated comments indicating room for improvement in maintaining a consistently welcoming atmosphere."
"Some clients felt that the decor, while aesthetically pleasing, did not necessarily enhance their overall service experience."
Value for Money
Pros:
"Many customers find the salon's services to be good value for money, offering quality nail treatments at reasonable prices."
"Clients appreciate the affordability of services, especially considering the quality and durability of the nail work."
Cons:
"However, there are grievances about unexpected charges or prices being higher than anticipated, which some customers felt were not justified by the service received."
"Concerns were raised about the transparency of pricing, with some clients feeling misled by the cost of additional services or designs."