Maxime Cinema Reviews Summary

Seating Comfort

Pros:

• "Even though its got old style seat seats they are all fairly new and I found them more comfortable than the recliner seats used in some of the big chain cinemas."
• "Seats are very comfortable, I highly recommend choosing the middle row seats in the centre of the screen."
• "Seats comfortable and plenty of leg room."
• "All rooms have been fitted with leather seats so it's very comfy."
• "Really comfy seats."
• "The seats are a step up from the standard multiplex fare with plush padding and a faux leather material and half decent leg room."
• "Great prices, comfortable seats."

Cons:

• "The seats are not comfortable."
• "However the only thing I’ve found is that the seats are really uncomfortable, after a while you start to fidget."
• "Love the atmosphere but seats do get a little uncomfortable after a while."
• "You may struggle for leg room if you're over 6 feet tall."

Staff and Service

Pros:

• "Really loved the cinema, been a few times now and all my experiences have been great. The staff are Excellent and so helpful, the facilities are brilliant too."
• "They have lovely popcorn and very kind and friendly staff."
• "Staff are very friendly and polite and will always go the extra mile to provide a helping hand."
• "The staff are friendly and welcoming and helpful."
• "Friendly helpful staff."
• "Staff have always been friendly on our visits."
• "The members of staff are always very professional and helpful."

Cons:

• "Staff members are uninterested at best."
• "Staff weren't very proactive about dealing with it."
• "The rude, obnoxious woman on the ticket desk should not be working 'front of house', she embarrassed me, my wife and my son Infront of dozens of people and there was absolutely no need whatsoever for her tone or attitude."
• "We were rudly spoken to by a staff member."
• "the staff behaviour was poor they were rude and decided to pull funny faces at us."
• "they are some of the worst staff people ever."
• "Go watch a marvel film if you dont mind the staff coming in for the credits and staring you down whilst you wait for the end credit scene."

Pricing

Pros:

• "This cinema charges £3.50 per ticket which makes going to the cinema accessible for lots of people who otherwise couldn't afford to go."
• "Extremely fair pricing on everything from tickets (£3.50 each), to food and drink."
• "The sweets and treats are less expensive than other cinemas too."
• "Even the food is cheap (compared to other cinemas)."
• "Prices are excellent £3.50 per person to watch new release."
• "Great priced cinema at just £2.50 in the week and £3.50 on the weekend."
• "At £2.50 weekdays, £3.50 weekends you really can't complain, it is fantastic value."

Cons:

• "The prices of food within the cinema are overpriced."
• "Now these prices are way over priced and not a very extensive selection but ok for a cheapish night out."
• "Prices have gone up approximately 40% in recent months. £4.50+50p booking."
• "The tickets have recently gone up in price by a pound but still a lot cheaper than other cinema's."

Facilities and Cleanliness

Pros:

• "clean toilets very spotless and amazing nice carpets very adorable brill fab to look at."
• "Toilets are very clean and tidy."
• "It is well kept, clean and the seats are comfortable."
• "The place is kept tidy and clean and the service is good."
• "Small little cinema, but oh so clean and well looked after."
• "Cinema is brand new, very clean."
• "The cinema looks clean and tidy."

Cons:

• "Screen 1 absolutely boiling and smelly."
• "Worst of all, temperature was in excess of 25° throughout the 3 hours, ideal CoVid breeding conditions."
• "The cinema itself could be better with floors as was lots of popcorn stamped into the carpets."
• "When me and my family of 4 visited Matilda, the person next to my kids was watching anime on his phone the stench of the theatre was overwhelming, the kids was shouting about miss trunchbull calling her obese and immature language the toilet had a mess all over the room, they’re not cleaning the theatre."
• "The management really need to work on cleanliness."

Accessibility

Pros:

• "Disability access available toilets upstairs and down and all the cinema rooms are huge."

Cons:

• "I visited this evening with a disabled child and was not informed... that screen 2 is at the top of the building via many flights of stairs and no lift."
• "There is no lift or anything for disabled people except for one small stair lift."