Rangoli Reviews Summary

Customer Service

Pros:

• "Rathi was extremely attentive and her customer service was top notch."
• "What sets this shop apart from the others in my opinion is the service you receive from Shashi Shah, he made the whole process seamless, you feel reassured you are in safe hands, he is a consummate professional."
• "Really impressed with the service I received at Rangoli."
• "More than anything, this place has amazing customer service."
• "Their service is second to none and I have not hesitated to recommend Rangoli and Shashi uncle to my friends and family."
• "The service provided from Shashi was both professional and attentive."
• "We got very good customer service from Shashi and from all the staff at the Rangoli."

Cons:

• "I tried to say that it wasn't what I wanted multiple times but the sales lady was quite pushy with me buying it."
• "Be careful when buying from here!! What you are getting is not always what you see."
• "I felt pressured into buying an over-priced outfit here."
• "Would never recommend this place, we bought an expensive lengha from your store in Wembley, and it was the worst experience ever!"
• "Terrible experience at this shop I would highly avoid it Rude unhelpful staff No customer service."
• "Rude staff. As soon as entered I was spoken to rudely."
• "The lady showing the dress has awful manners."

Quality and Design

Pros:

• "Each one of the outfits was elegant and alterations were carried out to a high standard."
• "The colours designing, everything was beautifully done, better than I could imagine."
• "The art work is so beautiful and clean."
• "Their repertoire of absolutely breathtaking gowns, lenghas and semi stitched outfits are of the highest quality."
• "The attention to detail! The designs! Such beautiful work and the tailoring is top notch work."
• "The quality of the workmanship and materials used were of the highest quality."
• "The quality of materials is second to none."

Cons:

• "After tailoring they ruined the whole piece.. it had a big ugly stitching on the top of the choli."
• "They lie about the material."
• "Items are poor quality and in poor condition Have defects."
• "They boast about prices of larger items. And overcharge for cheaper quality items."

Personalization and Tailoring

Pros:

• "Everything was made to measure as we wanted and all done so quickly!"
• "Alterations and any made to fit outfits are perfectly made."
• "Once selected he takes precise measurements to custom fit the outfit."
• "The tailor did a FaceTime tailor session to get my measurements. It fit perfectly on arrival."
• "The tailoring has come back perfect to my size, and I'm so grateful!"
• "Tailoring was fast, took just one week."
• "I also had my lengha tailored and made to measure by the store and Shashi Bhai took all my measurements. I have to say, when my lengha was ready, the fitting was absolutely spot on!"

Cons:

• "Came to pick up a blouse and we had to wait an hour, despite the fact that we came 2 days later than they told us to."
• "Charged £25 to make a blouse and an extra £30 to add beads?!? So in total a £55 charge without even telling the customer why they had signed up to."

Selection and Variety

Pros:

• "I was struggling to find outfits for my wedding and I was short on time. I was stressed and walked into Rangoli with no expectation. The selection is honestly amazing!"
• "I came here looking for a lehenga for my wedding - something specific and non traditional - and within 5 minutes of conversation Shashi brought out my dream lehenga."
• "I've bought three lenghas from Rangoli and have been super impressed with their designs and tailoring work!"
• "I came to Rangoli in search for a wedding guest lehenga. The variety of colors was incredible! I can’t recommend Rangoli enough, as the lehenga was reasonably priced and high quality."
• "What is not in doubt is that you will find a beautiful outfit amongst the myriads of sumptuous fabrics."
• "Rangoli always delivers high quality fashion."
• "I bought my bridal lehenga from Rangoli for my wedding in NYC and was super pleased with how it turned out on the day!"

Cons:

• "I saw a fellow shopper trying on a bridal saree that I loved and she bought it - it was the last piece! I was devastated because I am picky and I wanted to wear that exact saree on my wedding day."
• "Never buy from this place, would rather go to Southall and buy lenghas there."