Bistro Franc Reviews Summary

Staff Service

Pros:

• "The staff who served us were brilliant and nothing was a bother to them."
• "Service good and staff helpful."
• "Staff were efficient and pleasant too."
• "The staff were amazing, welcoming, friendly, helpful and attentive."
• "Our server Artemisa was amazing! Although we had to switch tables just after we finished eating she went above and beyond to make us feel comfortable and happy."
• "Staff are extremely welcoming."
• "Very friendly and professional staff."

Cons:

• "The staff only seemed interested in asking for drinks orders."
• "The staff we’re like cardboard cutouts."
• "Service was slow, cutlery dirty."
• "Service not so great."
• "Slow service and incompetent waiters."
• "The duty manager would not speak to us and ignored us."
• "Service was awful."

Food Quality

Pros:

• "The meals fresh and perfectly cooked."
• "The food is fantastic."
• "The food was delicious, and portions are large."
• "Exceptionally tasty menu."
• "Both were absolutely perfect and went well with a glass of Pinot noir."
• "The food was good for the most part."
• "Food is absolutely delicious."

Cons:

• "I didn’t complain as it was meant to be a romantic night and I didn’t want them to attempt to make me a new risotto as I couldn’t imagine it tasting nice."
• "Premium prices for sub standard food."
• "The food was no better my daughter sent hers back."
• "Poor quality menu. If the owners think this counts as French cuisine they should go and look at what a proper French restaurant offers."
• "Ordered steak, cooked medium rare as requested, steak was fatty, fibrous and tough."
• "The roast chicken was a chicken fillet that was cooked dry and served lukewarm."
• "The sea bass was cooked slightly too much."

Atmosphere & Ambience

Pros:

• "Lovely atmosphere, very relaxed."
• "In my opinion and my partner's, the best restaurant in Liverpool city centre."
• "Ambiance really nice."
• "The decor is beautiful very relaxing."
• "Fab bistro very well maned with staff, lovely relaxing and the sound of people's chat and conversation added to the ambiance."
• "The atmosphere is a credit to the owner and the staff."
• "Perfect atmosphere, highly recommended."

Cons:

• "The child's high chair was disgusting and dirty."
• "The atmosphere was quiet in terms of customers."
• "The place was okay, the decor a bit cliched."
• "The music was loud and annoying, more like a slow rap with a heavy beat !!"
• "My first impression on entering this restaurant was not hopeful as the decor looked a bit gloomy."
• "We wouldn't return. This restaurant is now masquerading as a French one, but only in name."
• "Toilets were not up to standard."

Value for Money

Pros:

• "Excellent value for money!"
• "Brilliant value for money both the food and cocktails."
• "The lunchtime menu is particularly good value."
• "Value for money is superb."
• "I think it's great value for money."
• "Great food at amazing prices."
• "The price was very very good!"